Consumer Trust Stories - Page 14

Global Stories

Consumer Trust stories

Aussie consumers embrace instore tech but fret over data security

Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.

By Catherine Knowles • 3 min read • Tue, 6th Feb 2024

EduTech

Data Privacy Day: Zoho highlights the need for more education

Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024

EduTech

IronVest CMO predicts rise in CNP fraud & masking tech use in 2024

IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.

By Kaleah Salmon • 3 min read • Fri, 8th Dec 2023

Unified Communications

Surge in eCommerce platforms sees rise of counterfeit goods

Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.

By Shannon Williams • 3 min read • Wed, 6th Dec 2023

eCommerce

Australian tech sector struggles with balancing data security & personalisation

Australian tech sector grapples with balancing consumers' data privacy concerns and demands for personalised service.

By Sean Mitchell • 3 min read • Fri, 1st Dec 2023

Ransomware

CybeReady highlights five key defences against Black Friday cybercrime surge

CybeReady, an innovator in security awareness training, offers five key initiatives to bolster defences against a predicted rise in Black Friday cybercrime.

By Kaleah Salmon • 3 min read • Tue, 21st Nov 2023

Customer Experience

Beyond NPS: Why trust matters most in customer loyalty

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

By Lyndall Spooner • 5 min read • Wed, 25th Oct 2023

Marketing Technologies

Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific

Visa appoints Martyna Lazar as Head of Risk for Aus, NZ & South Pacific, with over 10 yrs exp in risk and compliance to enhance security.

By Sean Mitchell • 2 min read • Thu, 23rd Feb 2023

Smart Cities

Kiwis' security worries reach all-time high: What's fuelling the fear?

New Zealanders are more worried about security than they have been in the last ten years, with identity theft and bank card fraud at the top.

By Sara Barker • 3 min read • Tue, 27th Jun 2017

Stories from Other Regions

Consumer Trust stories

Customer Experience

Aussie consumers troubled by fake online reviews, new study reveals

A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.

By Catherine Knowles • 3 min read • Thu, 18th Jan 2024