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Consumer Trust Stories - Page 13

Global Stories

Consumer Trust stories

Australian firms face $24 million yearly hit from IT outages
Unified Communications

Australian firms face $24 million yearly hit from IT outages

Digital incidents have surged by 41% in Australia. PagerDuty's research reveals gaps in automation aggravate financial and operational pressures.

By Shannon Williams • 3 min read • Tue, 2nd Jul 2024
AI in Commerce: Why retailers need to beware
Customer Experience

AI in Commerce: Why retailers need to beware

Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.

By Graham Jackson • 4 min read • Tue, 11th Jun 2024
GumGum names Niall Hogan as JAPAC General Manager
Marketing Technologies

GumGum names Niall Hogan as JAPAC General Manager

GumGum names Niall Hogan as General Manager for JAPAC, signalling a robust push to expand their contextual advertising footprint across the Asia-Pacific region.

By Imee Dequito • 3 min read • Wed, 29th May 2024
AI smartphones set to transform mobile industry by 2028
Data Privacy

AI smartphones set to transform mobile industry by 2028

AI-capable smartphones are set to transform the mobile industry, with 54% expected to integrate AI by 2028, driving new competitive and revenue strategies.

By Kaleah Salmon • 3 min read • Wed, 29th May 2024
IoT revolutionises retail with smart sensors & real-time data
Internet of Things

IoT revolutionises retail with smart sensors & real-time data

IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.

By Kaleah Salmon • 3 min read • Tue, 28th May 2024
UK firms ekko & Primis pioneer sustainability in consumer journey
Customer Experience

UK firms ekko & Primis pioneer sustainability in consumer journey

UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.

By Catherine Knowles • 3 min read • Tue, 19th Mar 2024
TCA boosts industry-wide eSIM interoperability efforts
Tablets

TCA boosts industry-wide eSIM interoperability efforts

TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.

By Kaleah Salmon • 3 min read • Fri, 15th Mar 2024
Retail, finance sectors face consumer shift over cyber threats
Encryption

Retail, finance sectors face consumer shift over cyber threats

Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.

By Shannon Williams • 2 min read • Fri, 8th Mar 2024

Stories from Other Regions

Consumer Trust stories

How PayTo is changing the payments game for telcos
Unified Communications

How PayTo is changing the payments game for telcos

PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.

By Chris Ponton Dwyer • 5 min read • Fri, 21st Jun 2024
Cyber security in retail: How proactive measures build trust and loyalty?
Data Protection

Cyber security in retail: How proactive measures build trust and loyalty?

Amid rising cyber attacks, 69% of Australian retailers are prioritising cyber security in 2024, with a focus on building consumer trust and loyalty.

By Vasko Ckorovski • 4 min read • Tue, 28th May 2024
New survey explores GDPR compliance benefits across Europe
Data Protection

New survey explores GDPR compliance benefits across Europe

Piwik PRO's latest survey reveals that GDPR compliance boosts consumer trust and operational efficiency across the EU, with notable national differences.

By Sean Mitchell • 2 min read • Fri, 24th May 2024
AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget
Generative AI

AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget

AI, cybersecurity, and tech skills dominate the 2024—25 Federal Budget, but experts say more support for startups is essential for long-term innovation.

By Staff Writer • 4 min read • Thu, 16th May 2024
Email spam hits new high, increasing nuisance communication by 31%
Email

Email spam hits new high, increasing nuisance communication by 31%

Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.

By Catherine Knowles • 3 min read • Mon, 29th Apr 2024
Glasgow Wonka scandal sparks UK firms' rethink on AI use
Data Privacy

Glasgow Wonka scandal sparks UK firms' rethink on AI use

After the Glasgow Wonka scandal, one third of UK business leaders are backing away from AI tools, while over half consider implementing an AI code of conduct, according to a recent survey.

By Kaleah Salmon • 3 min read • Tue, 9th Apr 2024
Why Zero Trust is critical in solving Australia's cloud security woes
Data Protection

Why Zero Trust is critical in solving Australia's cloud security woes

Australia's cloud security challenges, resulting in roughly AUD $4.9m losses per breach, spotlight the urgent need for the Zero Trust framework to ensure robust data protection.

By John Kindervag • 6 min read • Mon, 25th Mar 2024
Aussies lose trust in traditional comms due to scam surge, study reveals
Unified Communications

Aussies lose trust in traditional comms due to scam surge, study reveals

A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.

By Sean Mitchell • 3 min read • Thu, 21st Mar 2024
IWD 2024: Expert security insight from within the gaming industry
Gaming

IWD 2024: Expert security insight from within the gaming industry

The gaming industry must increase cybersecurity efforts amid growing threats; risks include data theft and game manipulation, leading to financial losses and a decrease in public trust, says Mindera's Gaming lead, Teresa Matos.

By Teresa Matos • 7 min read • Thu, 7th Mar 2024
85% of Australian eCommerce content found to be plagiarised
Digital Transformation

85% of Australian eCommerce content found to be plagiarised

Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst eCommerce retailers in its comprehensive industry study.

By Catherine Knowles • 3 min read • Wed, 28th Feb 2024