Voices launches AI customer service voice platform
2 days agoEnterprise contact centres are facing tougher scrutiny over AI voice quality and provenance, with Voices betting on consented talent and governance.
Canadian stories
Bloom IA launches AI sales coaching platform for B2B teams
The Montreal startup's software aims to close a coaching gap by showing managers how reps handle calls, not just whether they happened.
Canada's early-stage startup funding falls 40% in Q1: RBCx
Fewer Canadian founders are getting backed as venture capital tightens, leaving pre-seed and seed-stage startups struggling to secure cash.
TELUS gala raises CAD $3 million for youth bursaries
The record haul will fund bursaries and grants for young Canadians hit by affordability, mental health and education barriers.
Wealthsimple to launch prediction markets app in Canada
Canadians will soon be able to trade event contracts on inflation, rates and climate through a new standalone app from Wealthsimple.
Scotiabank gives CAD $2.5 million for Queen's AI work
The five-year gift aims to close Canada's AI skills gap by funding scholarships, research and training for students, professionals and small businesses.
Ricoh Canada backs Ontario Health's Central Intake
The move could cut delays in specialist care by streamlining referrals through Ontario Health's centralised intake hubs across several regions.
Editor Interviews
Conversations with technology leaders, founders and operators.
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
This month
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
This month
AI-powered PropTech listed by Toronto broker Peter Torkan
Toronto-based AI PropTech platform lists top realtor Peter Torkan as it expands its real estate marketplace and agent network across the city.
This month
Lütke, MacDonald: AI will create jobs in T.O we can't foresee
Toronto could soon see driverless vehicles on its streets as Uber pushes for federal rules and partners to launch them locally.
Last month
Expert Opinions
More opinions →
Beyond Prompt Engineering: Why Trust Engineering Is the Next AI Challenge
Poor contact data can undermine AI outputs at scale, making upstream verification more important than prompt tweaks for compliance and accuracy.
3 days ago
Most Canadian businesses don't have a payroll team to futureproof
Small firms are being squeezed as payroll gets harder and skilled staff near retirement, leaving software to fill the gap.
4 days ago
Why geocoding technology has become a cross-industry growth driver
Accurate address data is now helping firms cut delivery errors, price risk and target customers more precisely across multiple sectors.
4 days ago
Search after SEO: Anna Harrison on staying visible in the AI era
6 days ago
When Agents act on bad data, the damage is automatic
10 days ago
Beyond attendance: How today's tech brands are rethinking event ROI
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The warm-weather playbook: How small business owners turn sunny ...
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Latest News
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Mastercard finds younger consumers driving circular commerce
Younger shoppers are helping secondhand, rental and repair purchases outpace broader retail as affordability and trust outweigh green claims.
Contentful launches Palmata to track AI brand visibility
Marketers are increasingly worried that AI answer engines are shaping first impressions before customers reach their websites.
Talkdesk launches AI agent builder for customer teams
It could cut customer service AI deployment from weeks to hours, while keeping human approval and oversight before agents go live.
Airwallex raises USD $320 million at USD $11 billion
Fresh capital will fund Airwallex's expansion and AI product push after the payments firm's valuation jumped to USD $11 billion.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing for Techday for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing for Techday since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins TechDay from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Analyst Insights
Industry research and analysis from leading firms.
TCS tops Everest Group's store services provider ranking
Stores are becoming a bigger tech battleground as retailers seek tighter links between operations, checkout and customer engagement.
Last week
DataHub Cloud v1 aims to boost analytics agent accuracy
Enterprises could see fewer wrong answers from analytics tools as DataHub Cloud v1 adds trusted context to agents such as Databricks Genie.
Last month
The 6-step AI readiness checklist
Poor data quality could cost supply chains millions a year, and AI will only magnify errors unless records are cleaned first.
Last month
DocuWare named a challenger in Gartner document review
DocuWare lands challenger spot in Gartner's 2026 document management review as the software maker touts AI-ready tools and partner-led growth.
Last month