8x8 expands AI tools across business beyond contact centre
26 minutes agoThe move aims to help firms scale AI beyond siloed contact centres, as most organisations still struggle to deploy it across the enterprise.
Canadian stories
Canadian small business sales fall for third quarter
Cash-flow pressures are mounting for Canadian small firms, with Xero data showing sales fell 0.6% year on year in the June quarter.
Canadian executives rank cyber risk among top change drivers
Half of Canadian C-suite leaders say cyber threats could force a major strategy shift next year as AI widens risk and scrutiny.
Ramp opens finance platform to Canadian businesses
Canadian firms can now handle cards, expenses and bill payments in one system, as Ramp targets businesses beyond the US.
Canadian workers say employers favour tech over careers
Many Canadian staff fear AI spending is outpacing training, with 51% saying employers favour new tools over career development.
Liquid Interactive launches with CAD $700,000 seed backing
The Toronto startup must prove interactive photo tools can keep users engaged beyond the novelty as it begins with only one free app.
Orion Digital launches AI investing platform in Canada
Canadian investors can now use an AI-backed service that records the rationale behind each trade and benchmarks decisions against the S&P 500.
Editor Interviews
Conversations with technology leaders, founders and operators.
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
Fri, 5th Jun 2026
AI-powered PropTech listed by Toronto broker Peter Torkan
Toronto-based AI PropTech platform lists top realtor Peter Torkan as it expands its real estate marketplace and agent network across the city.
Wed, 3rd Jun 2026
Lütke, MacDonald: AI will create jobs in T.O we can't foresee
Toronto could soon see driverless vehicles on its streets as Uber pushes for federal rules and partners to launch them locally.
Thu, 28th May 2026
Expert Opinions
More opinions →
Fraud prevention for hospitality leaders: Tackling hotel booking fraud
Earlier checks on contact details could curb fake reservations, cut chargebacks and free hotel staff before rooms are wrongly blocked.
2 days ago
The most expensive system in cash operations is the one standing still
Unplanned outages can cost cash centres thousands of dollars an hour, making predictive maintenance a growing priority for operators and central banks.
8 days ago
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
11 days ago
Why seamless Middle East 2026 should be on every commerce leader's ...
18 days ago
How AI is helping sellers read buyer intent
19 days ago
Why data governance use cases fail without accurate data
19 days ago
Why financial services now leads email deliverability
21 days ago
Latest News
More news →
Wealthsimple posts CAD $17 billion inflows on banking push
Chequing and spending products helped lift assets under administration to CAD $155.6 billion, with client numbers reaching 3.6 million.
CPPO appoints Wealthsimple, KOHO & ABCorp directors
The move gives Canada's prepaid lobby broader fintech and banking expertise as prepaid rails become central to digital financial services.
WEX launches SecureFuel for North American fleet fraud
Fleet operators could cut unauthorised fuel spending as WEX rolls out real-time checks that flag suspicious purchases before approval.
RBC & TD launch Swift's new payment scheme in Canada
Canadians getting money from abroad should see fewer deductions and faster arrivals as the new scheme is rolled out on selected routes.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jacques-Pierre (JP) Dumas
Reviewer
With a background in media, JP is the definition of a tech nerd. After a stint as a journo, he's moved on to marketing but in his spare time, he still loves deep-diving into the best of tech, games, and films. You can chat to JP about anything from the latest console releases to supercomputer teraFLOPs and he'll be sure to have an opinion.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Analyst Insights
Industry research and analysis from leading firms.
Corsearch names Todd Morris as Chief Executive Officer
Growing online fraud and counterfeits are pushing brand protection into the boardroom as Corsearch appoints Todd Morris as Chief Executive Officer.
Yesterday
DevRev launches Voice AI for customer support calls
Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
Last week
Kore.ai names Uma Sandilya Chief Commercial Officer
The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.
Last week
Deepfake fraud attacks rise 180% as identity checks fail
Nearly one in 100 failed identity checks now involves deepfake material, as AI-generated fraud threatens banking, payments and online services.
Last month