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Consumer Trust Stories - Page 11

Global Stories

Consumer Trust stories

Consumers feel exploited by brands' dynamic pricing
Customer Experience

Consumers feel exploited by brands' dynamic pricing

A Gartner survey reveals that 68% of US consumers feel exploited by dynamic pricing, with many preferring brands that offer consistent prices.

By Catherine Knowles • 3 min read • Sun, 5th Jan 2025
Post-quantum cryptography gains traction across sectors
IoT Security

Post-quantum cryptography gains traction across sectors

Keyfactor foresees a pivotal shift in data security practices by 2025, driven by quantum computing advances and the adoption of post-quantum cryptography.

By Shannon Williams • 3 min read • Thu, 19th Dec 2024
71% of AI users regret data sharing due to privacy fears
Data Privacy

71% of AI users regret data sharing due to privacy fears

A study from Syrenis reveals that 71% of AI users regret sharing their data, highlighting rising concerns over privacy in an AI-driven world.

By Shannon Williams • 3 min read • Tue, 26th Nov 2024
Global fraud attacks rise 19% amid AI exploitation
Unified Communications

Global fraud attacks rise 19% amid AI exploitation

A new report reveals a staggering 19% rise in global fraud attacks, largely fuelled by AI exploitation, highlighting urgent need for improved detection measures.

By Kaleah Salmon • 3 min read • Fri, 22nd Nov 2024

Stories from Other Regions

Consumer Trust stories

Salesforce report: AI boosts revenue for Singaporean SMBs
Marketing Technologies

Salesforce report: AI boosts revenue for Singaporean SMBs

Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.

By Kaleah Salmon • 3 min read • Fri, 10th Jan 2025
Twilio predicts Australian 2025 customer experience trends
Customer Experience

Twilio predicts Australian 2025 customer experience trends

Twilio predicts a challenging future for brands in Australia, with consumer trust projected to plummet, impacting loyalty strategies and customer relationships.

By Sean Mitchell • 3 min read • Mon, 30th Dec 2024
Lifecycle Software predicts 2025 telecom industry trends
Data Protection

Lifecycle Software predicts 2025 telecom industry trends

Lifecycle Software predicts that 2025 will see a rise in Mobile Virtual Network Operators, AI regulation challenges, and significant advancements in 6G technology.

By Catherine Knowles • 4 min read • Wed, 18th Dec 2024
Singapore marketers face data strategy challenges, survey reveals
Marketing Technologies

Singapore marketers face data strategy challenges, survey reveals

Singaporean marketers are urged to enhance data practices amid rising concerns over advertising signal loss and identity issues, a Yahoo DSP survey reveals.

By Kaleah Salmon • 3 min read • Mon, 16th Dec 2024
Gap grows between AI adoption by Aussie brands & demand
Customer Experience

Gap grows between AI adoption by Aussie brands & demand

A new report reveals a stark divide between Australian consumer expectations for AI adoption and current brand implementation, as 80% demand full integration by year-end.

By Sean Mitchell • 3 min read • Thu, 12th Dec 2024
Europeans interested in AI cars but reluctant to pay extra
Artificial Intelligence

Europeans interested in AI cars but reluctant to pay extra

A study shows strong interest in AI cars among Europeans, with 79% keen but only 23% willing to pay extra for the technology.

By Shannon Williams • 3 min read • Thu, 12th Dec 2024
Australian firms face challenges in consumer data trust
Data Protection

Australian firms face challenges in consumer data trust

Paul Henaghan highlights the pressing challenges in Australia's cyber security, noting consumer distrust in data handling among local enterprises.

By Sean Mitchell • 3 min read • Wed, 11th Dec 2024
Building consumer trust and cyber resilience in Australia
Data Protection

Building consumer trust and cyber resilience in Australia

A recent study reveals that 88% of Australians want consent before their data is used in AI, highlighting deep-seated concerns over data security.

By Paul Henaghan • 5 min read • Wed, 11th Dec 2024
Why identity management is an essential investment for Australian financial services providers in 2025
Biometrics

Why identity management is an essential investment for Australian financial services providers in 2025

Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.

By Ashley Diffey • 4 min read • Mon, 2nd Dec 2024
AI could be key to restoring consumer trust in Singapore
Customer Experience

AI could be key to restoring consumer trust in Singapore

A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024
AI & IT systems crucial for retail success on Black Friday
Digital Transformation

AI & IT systems crucial for retail success on Black Friday

As Black Friday looms, retailers face the dual challenge of IT resilience and consumer trust in AI, with only 10% of UK shoppers keen to use AI tools.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024
Consumers favour 25% discount in exchange for emails
Customer Experience

Consumers favour 25% discount in exchange for emails

Research by Daemon reveals that 58% of consumers would share their email for a 25% discount, indicating a generational divide in data sharing willingness.

By Imee Dequito • 3 min read • Fri, 22nd Nov 2024
ASX 200 report reveals cybersecurity risks in retail sector
Firewalls

ASX 200 report reveals cybersecurity risks in retail sector

A new report reveals alarming cybersecurity vulnerabilities in Australia's ASX 200 Consumer Discretionary sector, exposing major companies to increased breach risks.

By Imee Dequito • 3 min read • Fri, 22nd Nov 2024
Acxiom unveils top CX trends for 2025 with human focus
Data Analytics

Acxiom unveils top CX trends for 2025 with human focus

Acxiom's latest report reveals key customer experience trends for 2025, highlighting the essential blend of human engagement and AI technology.

By Kaleah Salmon • 3 min read • Fri, 22nd Nov 2024