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The 70% problem: Why checkout is still where eCommerce goes to die
Digital Transformation

The 70% problem: Why checkout is still where eCommerce goes to die

Merchants could win back lost sales as tokenised checkout trims friction, reduces card-not-present fraud and keeps payment data in bank rails.

By Suzana Kordumova • 3 min read • Last week
Data quality powers KYB: Mitigating risk and fighting fraud in real-time
Fintech

Data quality powers KYB: Mitigating risk and fighting fraud in real-time

Real-time business checks can now flag fraud, sanctions risks and beneficial owners before financial institutions onboard risky clients.

By Bud Walker • 5 min read • Last week
6 digital marketing tools founders use to scale smarter
Data Analytics

6 digital marketing tools founders use to scale smarter

Small businesses can stretch tight budgets further as email, design and analytics platforms help them attract customers and cut manual work.

By Darian Kovacs • 10 min read • Last month
World IP Day: Why IP is the backbone of sporting brands' success
Gaming

World IP Day: Why IP is the backbone of sporting brands' success

Lapsed marks, imprecise registrations and unresolved NFT disputes are exposing sports brands to costly legal fights and lost exclusivity.

By Aparna Watal • 6 min read • Last month
Agentic era and the UI transition
Digital Transformation

Agentic era and the UI transition

AI agents are set to erode ad-funded web traffic, forcing businesses to pivot from screen-based funnels to metered API revenue.

By Ned Shawa • 5 min read • Last month
Why retailers need real-time visibility to handle demand surges
Data Protection

Why retailers need real-time visibility to handle demand surges

Delayed stock updates and failing devices can quickly turn busy promotions into longer queues and frustrated shoppers.

By Mikhail Ishkhanov • 6 min read • Last month
The agentic revolution is redefining the talent lifecycle
Unified Communications

The agentic revolution is redefining the talent lifecycle

AI agents are forcing firms to redesign jobs, promotion paths and performance metrics as automation spreads through enterprise teams.

By Michael Murphy • 4 min read • Last month
5 eCommerce trends set to define 2026
Digital Transformation

5 eCommerce trends set to define 2026

AI shopping agents, stricter sustainability rules and tougher cross-border compliance are set to reshape online retail by 2026.

By Bobby Joseph • 7 min read • Last month
Pivoting marketing strategy in the face of a recession
Customer Experience

Pivoting marketing strategy in the face of a recession

Inflation is forcing brands to ditch blanket discounts as shoppers scrutinise every purchase and demand clearer value.

By Azadeh Williams • 6 min read • Last month
Why email automation fails without clean and verified data
Customer Relationship Management

Why email automation fails without clean and verified data

Poor data quality can derail automated campaigns, driving bounces, weak targeting and misleading metrics despite higher engagement potential.

By Edmund Ng • 6 min read • Last month
Brands are losing the Buy Box and up to 80% of marketplace sales with it
Customer Experience

Brands are losing the Buy Box and up to 80% of marketplace sales with it

Unauthorized sellers can capture most marketplace sales when they seize the Buy Box, leaving brands with lost revenue and weaker control.

By Paolo Emilio Ascoli • 4 min read • Last month
AI can inspire travel, but it still can't book it. That's about to change
Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

Younger travellers are already using AI for planning, but direct bookings still depend on live inventory and real-time data.

By Mike Putman • 11 min read • Last month
World Backup Day 2026: In the age of AI, what are you really backing up?
Data Protection

World Backup Day 2026: In the age of AI, what are you really backing up?

AI disruptions and cyberattacks are forcing organisations to back up models, prompts and knowledge bases, not just files.

By Robert Falzon • 5 min read • Last month
Agentic AI demands stronger cyber security governance
Data Protection

Agentic AI demands stronger cyber security governance

As cyber attacks surge, Canadian firms race to adopt agentic AI, betting on autonomous defence while scrambling to build new governance.

By Steve Giguere • 5 min read • Wed, 25th Mar 2026
The zero-click future: How to optimize your email strategy for AI
Customer Experience

The zero-click future: How to optimize your email strategy for AI

As AI becomes email's gatekeeper, marketers must shift from chasing clicks to earning VIP status through clean data and machine-friendly content.

By Edmund Ng • 5 min read • Thu, 19th Mar 2026
The pros and cons of AI in content generation: all you need to know
Digital Transformation

The pros and cons of AI in content generation: all you need to know

AI is reshaping content creation, boosting speed and scale while raising urgent concerns over quality, authenticity and reader trust.

By Haekal Aditya • 5 min read • Thu, 19th Mar 2026
AI agents vs AI automations: how to get the mix right in your future marketing strategy
Digital Transformation

AI agents vs AI automations: how to get the mix right in your future marketing strategy

B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.

By Pipin Firmansyah • 4 min read • Thu, 19th Mar 2026
From complexity to clarity: Why eCommerce needs clean customer data
Data Protection

From complexity to clarity: Why eCommerce needs clean customer data

In eCommerce, clean verified customer address data is now essential to cut costs, stop fraud and keep shoppers loyal worldwide.

By Greg Brown • 4 min read • Tue, 17th Mar 2026
Give to gain: What women in tech can achieve when they dare to fail
Human Capital Management

Give to gain: What women in tech can achieve when they dare to fail

Women in tech who dare to fail openly can turn vulnerability into cultural change, driving equity, innovation and more authentic leadership.

By Shannon Bell Chief Information Officer and Chief Digital Officer and Michelle Berry Chief Human Resources Officer • 5 min read • Wed, 11th Mar 2026