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Digital Experience (DX) stories

Adobe & Microsoft integrate AI agents for marketers
Unified Communications

Adobe & Microsoft integrate AI agents for marketers

Adobe has launched a private preview of its Marketing Agent, collaborating with Microsoft to integrate AI in Microsoft 365 Copilot applications, enhancing marketers' productivity.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
Adobe introduces new AI capabilities in Experience Cloud
Data Analytics

Adobe introduces new AI capabilities in Experience Cloud

Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
Adobe launches AI-driven updates for personalised CXO
Hyperscale

Adobe launches AI-driven updates for personalised CXO

Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
Insurers focus on AI & growth amid sluggish progress
Customer Experience

Insurers focus on AI & growth amid sluggish progress

Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.

By Catherine Knowles • 3 min read • Fri, 14th Mar 2025
Ed Keisling appointed Progress' Chief AI officer
Artificial Intelligence

Ed Keisling appointed Progress' Chief AI officer

Progress has appointed Ed Keisling as its Chief AI Officer, focusing on driving AI strategy and enhancing digital offerings to meet customer needs.

By Moritz Florian • 2 min read • Fri, 28th Feb 2025
F5 unveils new platform to tackle AI-driven complexities
Data Analytics

F5 unveils new platform to tackle AI-driven complexities

F5 has launched its new Application Delivery and Security Platform, designed to simplify AI management complexities for organisations embracing AI technology.

By Sean Mitchell • 3 min read • Thu, 27th Feb 2025
Human-centred design essential in software development
Digital Transformation

Human-centred design essential in software development

Alex Avery, Founder of Notitia, insists that human-centred design is crucial in software development, ensuring solutions meet user needs, not just technological goals.

By Sean Mitchell • 3 min read • Fri, 21st Feb 2025
Lifecycle launches Nexus App for MVNO customer management
Digital Transformation

Lifecycle launches Nexus App for MVNO customer management

Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.

By Kaleah Salmon • 2 min read • Thu, 20th Feb 2025
Report reveals CMS challenges in future digital marketing
Software-as-a-Service

Report reveals CMS challenges in future digital marketing

Sitecore's Websites 2025 report reveals marketers prioritise AI and personalisation amid CMS limitations, with 76% citing budget constraints as a key hurdle.

By Sean Mitchell • 2 min read • Fri, 7th Feb 2025
Sitecore's AI-driven CMS sees 100% revenue growth in 2024
Digital Transformation

Sitecore's AI-driven CMS sees 100% revenue growth in 2024

Sitecore's XM Cloud has experienced unprecedented growth in 2024, with global revenues soaring 100%, and an impressive 130% rise in the US market.

By Kaleah Salmon • 2 min read • Wed, 5th Feb 2025
Umbraco predicts key CMS trends for 2025 including AI focus
Data Analytics

Umbraco predicts key CMS trends for 2025 including AI focus

Umbraco forecasts that AI, personalisation, and security will shape CMS platforms in 2025, emphasising reduced carbon footprints and enhanced user experiences.

By Kaleah Salmon • 3 min read • Tue, 17th Dec 2024
Progress unveils Telerik & Kendo UI updates for Q4 2024
Software Development

Progress unveils Telerik & Kendo UI updates for Q4 2024

Progress has introduced its Q4 2024 updates for Telerik and Kendo UI, enhancing design-to-code efficiency with 70+ new templates and .NET 9 support.

By Kaleah Salmon • 3 min read • Mon, 16th Dec 2024
Sitefinity enhances platform with Next.js support
Digital Transformation

Sitefinity enhances platform with Next.js support

Progress has unveiled new features in its Sitefinity platform, now supporting Next.js, empowering developers to create cutting-edge digital experiences.

By Kaleah Salmon • 3 min read • Wed, 11th Dec 2024

Stories from Other Regions

Digital Experience (DX) stories

Telstra reports record data use at Australian Grand Prix 2025
Unified Communications

Telstra reports record data use at Australian Grand Prix 2025

Telstra recorded a remarkable 94 terabytes of data use during the four-day Formula 1 Australian Grand Prix, doubling last year's 5G traffic.

By Kaleah Salmon • 3 min read • Fri, 21st Mar 2025
Sinch wins Adobe partner award for third consecutive year
Customer Experience

Sinch wins Adobe partner award for third consecutive year

Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
Nexer Digital aids firms in European Accessibility Act prep
BBC

Nexer Digital aids firms in European Accessibility Act prep

Nexer Digital has landed key clients Bupa and Auto Trader to enhance compliance with the forthcoming European Accessibility Act, aiming for inclusive digital experiences.

By Kaleah Salmon • 2 min read • Mon, 10th Feb 2025
Gap grows between AI adoption by Aussie brands & demand
Customer Experience

Gap grows between AI adoption by Aussie brands & demand

A new report reveals a stark divide between Australian consumer expectations for AI adoption and current brand implementation, as 80% demand full integration by year-end.

By Sean Mitchell • 3 min read • Thu, 12th Dec 2024
Mapp appoints James Brooke as new Chief Executive Officer
Customer Experience

Mapp appoints James Brooke as new Chief Executive Officer

Mapp has appointed James Brooke as its new Chief Executive Officer, marking a pivotal moment for the company as it aims to enhance growth and AI-driven innovation.

By Imee Dequito • 2 min read • Tue, 10th Dec 2024