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Digital commerce stories

Gr4vy launches toolkit for ChatGPT agentic payments
Crypto

Gr4vy launches toolkit for ChatGPT agentic payments

Retailers can now sell inside ChatGPT without rebuilding payment systems, as Gr4vy adds orchestration and merchant controls for AI-led checkout.

By Karen Joy Bacudo • 4 min read • Last month
Ecommpay report says eCommerce fraud needs overhaul
Fintech

Ecommpay report says eCommerce fraud needs overhaul

Merchants face higher losses and uneven compliance burdens as a new report says fraud controls are failing to keep pace with social engineering.

By Sean Mitchell • 4 min read • Last month
Syndigo launches SynapseGo for agentic PXM workflows
Marketing Technologies

Syndigo launches SynapseGo for agentic PXM workflows

Business teams can now run product data tasks via chat, as the new interface aims to cut manual work and speed launches across retail channels.

By Sean Mitchell • 4 min read • Last month
NeuReality taps Amazon & Maersk veteran for AI push
Software-as-a-Service

NeuReality taps Amazon & Maersk veteran for AI push

Enterprise AI buyers are seeking tighter control of costs and performance as NeuReality expands its push to win production deployments.

By Sofiah Nichole Salivio • 4 min read • Last month
Agentic commerce and the evolution of retail purchase behaviour
Digital Transformation

Agentic commerce and the evolution of retail purchase behaviour

Retail brands risk becoming invisible as AI agents start to compare products, verify data and steer purchases inside chatbots.

By Sangeeta Mudnal • 4 min read • Last month
American Express launches AI commerce kit & protection
Fintech

American Express launches AI commerce kit & protection

Cardholders will get protection from AI agent mistakes as the payments group extends its network safeguards to software-led purchases.

By Karen Joy Bacudo • 4 min read • Last month
AppDirect buys PartnerStack to expand B2B sales platform
Software-as-a-Service

AppDirect buys PartnerStack to expand B2B sales platform

The deal gives software vendors a broader route to market as AppDirect adds PartnerStack's 138,000-strong B2B partner network.

By Mark Tarre • 4 min read • Last month
Blackpepper deploys Fastly WAF to protect eCommerce
Firewalls

Blackpepper deploys Fastly WAF to protect eCommerce

Checkout attacks and traffic spikes are being absorbed automatically, helping Blackpepper keep retail sites online and revenue flowing.

By Mark Tarre • 4 min read • Last month
G2A partners with epay on gaming gift cards marketplace
Gaming

G2A partners with epay on gaming gift cards marketplace

Gamers in dozens of markets will gain quicker access to prepaid codes as the marketplace adds hundreds of music, video and game gift cards.

By Karen Joy Bacudo • 4 min read • Last month
Megantic warns retailers on AI search risk in APAC
Customer Experience

Megantic warns retailers on AI search risk in APAC

Retailers could miss out on AI-led discovery unless product data is structured for answer engines, according to a Megantic and Shopify APAC whitepaper.

By Sofiah Nichole Salivio • 4 min read • Last month
Levanta acquires Perch+ to expand Amazon marketplace
Marketing Technologies

Levanta acquires Perch+ to expand Amazon marketplace

Hundreds of Amazon sellers and publishers will join a larger partner marketplace as Levanta folds Perch+ into its platform.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Bazaarvoice launches API to boost AI review discovery
Marketing Technologies

Bazaarvoice launches API to boost AI review discovery

Brands may need to adapt review content for AI search, as Bazaarvoice’s new API makes user-generated ratings crawlable for recommendation engines.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Digital commerce stories

AI search threatens Australian retailers, warns Megantic
Digital Transformation

AI search threatens Australian retailers, warns Megantic

Australian retailers risk being overlooked as shoppers increasingly use AI tools to research and buy products without visiting brand websites.

By Sean Mitchell • 4 min read • Last month
Neato raises USD $25 million to expand beyond Amazon
Data Analytics

Neato raises USD $25 million to expand beyond Amazon

The funding will open new warehouses in Las Vegas and Chicago as the company pushes its marketplace model into more sales channels.

By Karen Joy Bacudo • 4 min read • Last month
Zippd rebrand targets faster logistics network growth
Digital Transformation

Zippd rebrand targets faster logistics network growth

Rising delivery demands are pushing retailers and marketplaces to seek faster, cheaper fulfilment without the cost of owning fleets or warehouses.

By Catherine Knowles • 3 min read • Last month
Quickfire Digital named Shopify Platinum partner in Norwich
Digital Transformation

Quickfire Digital named Shopify Platinum partner in Norwich

The Norwich agency will gain closer access to Shopify support and planning after becoming one of just 15 UK Platinum partners.

By Sofiah Nichole Salivio • 4 min read • Last month
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Software-as-a-Service

Webtrends Optimize appoints Samantha Bessant as Customer Success Director

Customer delivery will be central as the British software firm scales its client operations after a 41% rise in new accounts last year.

By Mark Tarre • 3 min read • Last month
Mastercard & KTC test Thailand's first AI ride booking
Data Protection

Mastercard & KTC test Thailand's first AI ride booking

AI-led payments are moving into Thailand’s checkout process, with a controlled pilot showing how a ride can be booked and paid for automatically.

By Karen Joy Bacudo • 4 min read • Last month