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Global Stories

Digital commerce stories

Why seamless Middle East 2026 should be on every commerce leader's calendar
Data Analytics

Why seamless Middle East 2026 should be on every commerce leader's calendar

Rapid growth in Gulf digital commerce is pushing fraud, data quality and compliance issues to the top of leaders' agendas.

By Bobby Joseph • 5 min read • This month
Constructor tops three Gartner search & discovery use cases
Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

By Sean Mitchell • 4 min read • This month
Agentic AI traffic surges as bots dominate the web
Data Protection

Agentic AI traffic surges as bots dominate the web

Businesses may need to rethink bot blocks, as Decodo says automated systems now make up 57.4% of web requests and shape product discovery.

By Sean Mitchell • 4 min read • This month
Netcore Unbxd named Gartner Leader for search discovery
Software-as-a-Service

Netcore Unbxd named Gartner Leader for search discovery

The ranking bolsters Netcore Unbxd as retailers seek search tools that can lift conversion across multiple sites, languages and channels.

By Joseph Gabriel Lagonsin • 4 min read • This month
AS Watson appoints 31 tech partners for AI retail push
Data Analytics

AS Watson appoints 31 tech partners for AI retail push

Its 17,000-store group is broadening AI use from customer service to operations and analytics as it deepens ties with suppliers.

By Joseph Gabriel Lagonsin • 5 min read • This month
Paysafe expands Tebex partnership for gaming payments
Gaming

Paysafe expands Tebex partnership for gaming payments

More game studios and server operators will be able to cut checkout friction as Tebex adds Paysafe card processing and alternative payment methods.

By Karen Joy Bacudo • 3 min read • This month
Payfuture launches Shopify payment integration for India
Fintech

Payfuture launches Shopify payment integration for India

Shopify merchants in India can now take UPI and NetBanking payments through one integration, easing entry into a market set to hit USD $150-170 billion by 2027.

By Sofiah Nichole Salivio • 3 min read • This month
Hostinger launches eCommerce tool for small sellers
Software-as-a-Service

Hostinger launches eCommerce tool for small sellers

Small merchants can now sell across websites, social media and messaging apps from one dashboard as online discovery shifts to AI and social channels.

By Joseph Gabriel Lagonsin • 3 min read • This month

Stories from Other Regions

Digital commerce stories

Hong Kong shoppers embrace AI, but not at checkout
Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • This month
UK gaming gift card purchases jump 92% in first half
Gaming

UK gaming gift card purchases jump 92% in first half

Prepaid gaming spending is shifting from launch-day splurges to year-round purchases, with UK gift card use on the marketplace nearly doubling.

By Sofiah Nichole Salivio • 3 min read • This month
Akeneo launches Agentic Ziggy for product data teams
Customer Experience

Akeneo launches Agentic Ziggy for product data teams

Product data teams can now oversee AI agents in Akeneo's cloud, reducing manual catalogue work and tightening control over approvals.

By Mark Tarre • 4 min read • This month
UK shoppers wary of AI making purchases, survey finds
Digital Transformation

UK shoppers wary of AI making purchases, survey finds

Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.

By Joseph Gabriel Lagonsin • 4 min read • This month
Animoca launches Visa pilot for AI shopping agents
Fintech

Animoca launches Visa pilot for AI shopping agents

Users in Hong Kong can now let approved AI agents find Visa card perks and complete purchases at selected merchants under preset spending rules.

By Sean Mitchell • 4 min read • This month
Rithum appoints Kim Miller as Chief Marketing Officer
Software-as-a-Service

Rithum appoints Kim Miller as Chief Marketing Officer

The appointment comes as the commerce software group seeks to sharpen its market position and deepen customer engagement amid tougher competition.

By Sofiah Nichole Salivio • 4 min read • This month
New Zealand shoppers turn to AI & social for research
Omnichannel

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • This month
Square launches ChatGPT app & Claude plugin for sellers
Digital Transformation

Square launches ChatGPT app & Claude plugin for sellers

Eligible US food and beverage merchants can now be found, viewed and ordered from in AI chats, with no extra marketplace commission.

By Karen Joy Bacudo • 5 min read • This month
Australians research more before buying as costs bite
Data Privacy

Australians research more before buying as costs bite

Rising living costs are pushing 71% of online shoppers to compare more options and cross-check purchases across more channels before buying.

By Mark Tarre • 5 min read • This month