Temenos named Forrester leader in digital banking tech

Temenos has been named a leader in Forrester's Digital Banking Engagement Platforms assessment for the second quarter of 2026, placing the banking software provider among the top vendors reviewed in the market study.

Forrester assessed suppliers against 30 criteria covering current products and strategy. Its review highlighted Temenos for native app support, video tools, co-browsing and application programming interfaces delivered through its Quantum Fabric layer.

The report also cited the company's headless approach, security features, localisation and search tools. It said those elements, together with its out-of-the-box software, make the platform suitable for banks seeking broad digital banking functionality across multiple channels.

More than 600 financial institutions use Temenos digital banking products worldwide, according to the company. It added that the software is designed to work across different core banking systems and support banks ranging from large institutions using headless deployments to smaller lenders using more integrated systems.

Market position

The assessment comes as banks continue to invest in digital channels to improve customer onboarding, service and product sales. Suppliers in this market are competing on how quickly banks can deploy new services, how well platforms perform across mobile and web channels, and how easily software can be adapted for local markets.

Temenos invests about 20% of its annual revenue in research and development, according to the company. It said that spending supports updates to its digital banking products as lenders face pressure to improve customer experience and retain deposits.

Data cited from the Temenos Value Benchmark, based on input from more than 200 financial institutions globally, showed banks using Temenos Digital reported onboarding that was 74% faster than benchmark peers and a cross-sell rate 36% higher.

The figures were presented as comparative performance data for institutions using the platform. No further breakdown was provided on the size, geography or business models of the banks included in the benchmark sample.

Forrester findings

In its published assessment, Forrester wrote: "Temenos offers robust out-of-the-box (OOTB) solutions, including superior channel support with native apps, video and co-browsing functionality, and APIs via its Quantum Fabric layer (which lets banks unify multiple apps on a single touchpoint). Temenos' headless approach gives banks versatility, and its OOTB solutions give them optionality for faster time to value. Temenos also excels at security and localisation and offers strong search experience tools."

The analyst firm also highlighted the company's regional reach and product design for multiple markets.

"Temenos offers a digital banking engagement platform (DBEP) that is strong on out-of-the-box (OOTB) solutions and multi- and cross-channel support. The Swiss vendor supports banks in every region and provides localised 'microapps' that are specific to dozens of markets....Temenos is a good fit for banks seeking a wide range of capabilities and a strong architecture foundation," Forrester said.

Company response

"We are proud to be recognised as Leader in this Forrester Wave for Digital Banking Engagement Platforms. To us, it reflects Temenos' continued investment in innovation and strong momentum in the market, with over 100 go-lives for our digital solutions in 2025 alone. As the fight for deposits intensifies, a strong digital customer experience remains a key differentiator for banks. With Temenos Digital, banks have the functionality and flexibility to enhance customer satisfaction, increase onboarding conversion rates and improve efficiency across the customer lifecycle," Barb Morgan, Chief Product & Technology Officer at Temenos, commented on the ranking and the company's recent digital deployments.

Temenos is one of several technology suppliers serving banks that are replacing or extending customer-facing systems without changing underlying core platforms at the same pace. Demand in that segment has grown as lenders try to meet customer expectations for mobile access, faster account opening and more personalised product offers.

The company said its digital banking software covers customer onboarding, servicing, originations and collections. It also said the product includes a unified API layer and localisation features intended to support deployments in different regions.

Forrester's assessment adds external validation for Temenos in a competitive area of banking software, where vendors are judged on user experience, integration and breadth of channel support as much as on core processing. The report said Temenos is "a good fit for banks seeking a wide range of capabilities and a strong architecture foundation."