Small Business (SMB) Stories - Page 5

Global Stories

Small Business (SMB) stories

ANZ customers spend AUD $656 million on Father's Day

Spending jumped across retail, hospitality and entertainment as ANZ customers marked Father's Day with gifts and outings over the weekend.

By Sean Mitchell • 4 min read • This month

Data Analytics

Australian firms lose work amid skilled staff shortages

Australian employers are losing customers and delaying contracts as skilled vacancies linger for weeks, a survey of 214 firms found.

By Sean Mitchell • 5 min read • This month

Digital Transformation

Temu report says more sellers use marketplace in Australia

Small Australian businesses are adding marketplaces to their sales mix as online spending climbs and Temu seeks a bigger local foothold.

By Sean Mitchell • 4 min read • This month

Robotics

AI is creating a semiconductor boom. But who will keep it running?

Rising AI chip demand is putting pressure on fabs to keep costly equipment productive, making refurbishment and repairs increasingly vital.

By Kenneth Lee Wee Ching • 5 min read • Last month

Phishing

AI scams make phishing harder to spot, Vertech warns

Businesses are being urged to verify payment requests independently as AI makes phishing emails, calls and chats far harder to spot.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Customer Relationship Management

TD SYNNEX expands PartnerFirst with new partner tools

New lifecycle, quoting and messaging tools aim to help channel partners spot deals sooner and cut manual work across sales and renewals.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Supply Chain

Silver Birches widens packaging offer beyond labels

Online brands and retailers are driving demand for joined-up packaging as Silver Birches adds more print formats to its offer.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Small Business (SMB) stories

Software-as-a-Service

Emburse launches Spend in Australia for finance teams

Finance teams in Australia can now track expenses in real time without swapping cards, as Emburse extends Spend beyond the US.

By Karen Joy Bacudo • 3 min read • This month

Digital Transformation

Paddock to Pantry sales surge as online model grows

The online grocer's sales jumped 197% in a year as centralised fulfilment and nationwide delivery help it challenge New Zealand's duopoly.

By Sean Mitchell • 6 min read • This month

Artificial Intelligence

Qualcom appoints James Quigley as Field Service Engineer

The hire will bolster on-site IT support for businesses across Ireland as the company expands its Northern Ireland operations.

By Sofiah Nichole Salivio • 3 min read • This month

Small Business

eCapital raises UK funding limit to GBP £10 million

Larger mid-market businesses can now access funding up to GBP £10 million, as traditional lenders remain reluctant to back smaller firms.

By Karen Joy Bacudo • 4 min read • This month

Customer Experience

Rethinking fleet ownership in a changing business landscape

Rising eCommerce demand and higher vehicle costs are pushing Singapore SMEs to rethink whether owning fleets still makes business sense.

By Alex Lin • 5 min read • This month

Software-as-a-Service

BrightHR launches Fair Work tools for small business

Small employers could avoid costly wage and classification mistakes as BrightHR adds guided compliance tools to its workforce software.

By Mark Tarre • 4 min read • Last month

Robotics

AU manufacturing sector faces robotics investment shortfall

Australia's manufacturing push could stall unless public and private funding closes the gap with rivals investing heavily in AI and robotics.

By David Shilovsky • 5 min read • Last month

Mastercard

Nectr launches Power Perks energy plan with bill credits

Households in New South Wales and Queensland could cut power bills as Nectr offers recurring credits to reward customers who stay put.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Protection

SMBs take cautious approach to AI adoption, study finds

Security and compliance worries are slowing AI rollouts at smaller firms, even as most report business gains from targeted use.

By Sean Mitchell • 4 min read • Last month

Human Capital Management

Macquarie Cloud Services tops Australia workplace list

Employee retention and recruitment may be bolstered as Macquarie Cloud Services retains the top small business workplace ranking in Australia for a third year.

By Sean Mitchell • 3 min read • Last month

Data Analytics

Alkami tops credit unions in FI Navigator rankings

For smaller lenders, the rankings offer evidence that digital banking spend can translate into faster customer and deposit growth against larger rivals.

By Karen Joy Bacudo • 4 min read • Last month