Small Business (SMB) stories

Managed service providers can boost renewals and upsell revenue by turning hidden security work into clear, customer-ready reports that prove value.

World IP Day spotlights how sports brands' trademark wars, NFT disputes and licensing fights underpin billions in commercial value.

Temenos and Bain warn that banks must modernise core systems, governed data and cloud architecture as AI, stablecoins and personalisation gather pace.

Thrive widens post-Abacode push with managed compliance service for firms facing tougher rules and cyber risk.

Everywhen warns businesses and consumers to check web addresses, padlocks and browser alerts as fake sites fuel rising cyber fraud risk.

Acronis rolls out GenAI Protection for managed service providers to spot shadow AI, curb data leakage and block prompt injection.

Float rolls out AI-driven transaction coding for Canadian businesses, aiming to cut month-end admin with HST, GST and PST automation.

Xero rolls out AI-powered business health scorecards as 4.6 million subscribers gain deeper KPI tracking, cash flow forecasts and sharing tools.

Wagepoint hires Alexander Gonçalves to lead sales and marketing as the Canadian payroll software firm intensifies its growth push for small businesses.

Edmonton firms win CAD $8.4 million tariff aid as PrairiesCan backs automation, hiring and export expansion to shield jobs from trade shocks.

Intuit's QuickBooks is under pressure as AI start-ups push automated bookkeeping, forcing accounting software to prove it can do more than digitise ledgers.

Xero unveils AI-native finance platform and JAX assistant to cut admin for small firms, with accountants and bookkeepers also in line for gains.

ESET survey finds North American SMBs increasingly buying cyber cover, with insurers shaping controls and managed detection services after repeated breaches.

Atomgate's Renee Lovell says education, testing and partnerships are helping the South African MSSP turn SonicWall upgrades into measurable business gains.

Apple rolls out unified business hub in 200 markets as signs mount that local ads in Maps will debut across North America this summer.

Canva and Constant Contact add a one-click route from design to campaign, letting small firms and nonprofits publish across email and social media.

Emergent unveils Wingman, an always-on AI agent for email, scheduling and sales support as Australian firms seek to ease admin pressure.

Dext launches AI Assist in Canada as accountants warn that plausible automated tax advice can still understate liabilities and trigger filing issues.

Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.

Rockwell's Plex wins Major Player status in six IDC MarketScape reports as AI-enabled ERP and finance tools gain ground among manufacturers.