The Ultimate Guide to eCommerce
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Canadian eCommerce News
Regional stories with direct local relevance
Generative AI lifts Canadian holiday email orders fourfold
Canadian marketers saw generative AI emails deliver four times the order and conversion rates over the holiday peak, according to Mailchimp data.
Global Payments to add Interac Konek to Canada network
Canadian merchants will gain a lower-cost bank-based checkout option as Global Payments broadens payments choice across thousands of sites nationwide.
Adyen upgrades Authenticate to lift online payments
Online shoppers could face fewer checkout hurdles as Adyen's updated authentication tool aims to lift conversion by double digits for merchants.
Mastercard & Rogers Bank test AI shopping checkout
Canadian shoppers may soon see AI agents make purchases within preset budgets, as the pilot highlights trust and control concerns.
JD Sports Canada hires Verde Digital for search boost
The retailer is trying to win more Canadian shoppers online as AI-led search reshapes how footwear and apparel are discovered.
DCPayments adds Interac e-Transfer to Canadian checkout
Canadian merchants can now take bank-based payments at checkout, cutting card fees and reconciliation work while speeding settlement.
Analyst Insights
Research and market analysis connected to eCommerce
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Expert Columns
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Google adds Cloud Logging for BigQuery Python UDFs
The update lets data pipelines keep running when bad rows appear, while malformed Python UDF records are captured in Cloud Logging for later repair.
scandiweb open-sources Expedio to speed up Magento stores
Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.
Krea launches AI image editor Krea 3 with faster edits
The new model is available via Krea's platform and partners, as the company targets design teams needing faster, consistent image edits.
Cover Genius launches protection for AI commerce platforms
Consumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
Large DDoS botnets rebound as attacks surge, Qrator says
Attacks have surged again as the largest botnet climbed to 3.56 million devices in the third quarter, Qrator Labs said.
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.
Brandtech launches data & AI unit across three firms
The new umbrella will unite more than 500 specialists in 22 countries, as brands seek to make fragmented data usable for artificial intelligence.
Vestiaire Collective boosts sales with Photoroom image AI
A trial found Photoroom's edits lifted sales and page views, prompting the resale platform to roll them out across all new listings.
AI shopping assistants triple traffic, hitting retailers
Retailers face a fresh holiday-season test as agentic assistants surge, with Forter seeing orders from them more than triple in a month.
TrusTrace warns 21% of US-bound brands face detentions
Detentions are already hitting apparel shipments into the US, as only 25% of brands say they have trusted data on Tier 1 factories.
Squarespace partners with Titan on small business email
The new offer gives entrepreneurs a branded inbox from $3 a month, as Squarespace adds email to its websites and domain bundle.
Krea launches Krea 3 image editor for commercial teams
Commercial teams can now turn product shots and campaign images into studio-quality edits in under eight seconds with Krea 3.
Temu & IACC launch direct anti-counterfeit channel
The new scheme gives IACC member brands a faster route to challenge unresolved listings, with Temu promising responses within 48 hours.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
Klarna & FreshBooks add BNPL to small business invoices
The integration gives US and Canadian FreshBooks users a way to collect invoices through Klarna without extra setup, while keeping cash flow predictable.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Global TV Experts names Maddie Minty as Growth Manager
The hire supports the media buying firm's expansion into newer markets including the US, while targeting clients in iGaming, eCommerce and travel.
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.