Reputation management Stories - Page 9

Global Stories

Reputation management stories

Firms face rising threat of misinformation to reputation

A new study by Fire on the Hill and Mercury Analytics reveals that 60% of companies have suffered adverse effects from misinformation, calling for urgent action to protect corporate reputations.

By Kaleah Salmon • 3 min read • Thu, 16th May 2024

Data Protection

TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

By Imee Dequito • 3 min read • Thu, 9th Nov 2023

Advanced Persistent Threat Protection

The high cost of the cybersecurity skills gap: Why we need to act now

There is a worldwide cybersecurity professional shortage. But what does this mean for cybercriminals? More easy money to make.

By Andrew Solovay • 4 min read • Wed, 17th May 2023

Customer Experience

Listen and act: Why hotels need better guest engagement

Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.

By Murphy Mathew • 4 min read • Tue, 28th Feb 2023

Customer Relationship Management

Three ways businesses can turn customers into advocates

Recent studies have found that 74 per cent of Australians see customer experience as one of the most important factors in their purchasing decisions.

By Mark Brown • 3 min read • Thu, 3rd Mar 2022

Document Management

Improve your document security strategy & protect your reputation

Waking up to find your organisation on the front page of the newspaper, unfavourably, must be a CEO's worst nightmare.

By Julia Gabel • 2 min read • Tue, 22nd Aug 2017

Partner Programmes

Exclusive: What's standing between you and success? Marketing

In a world where customers are more informed and discerning than ever, marketing has become a key strategic way to build reputation and boost revenue.

By Catherine Knowles • 4 min read • Fri, 15th Apr 2016

Risk & Compliance

Organisations underinvesting in corporate reputation

Reputation management is in the limelight as businesses are finding reputation harder to manage than ever before,.

By Shannon Williams • 3 min read • Tue, 22nd Mar 2016

Data Analytics

Want to land your dream job? Top recruiting trends here…

The recruiting world is changing fast - LinkedIn shares the top five global recruiting trends to help professionals land their dream job.

By Staff Writer • 3 min read • Tue, 16th Jul 2013

Stories from Other Regions

Reputation management stories

Malware

Ransomware hits 59% of UK financial firms in past 12 months

Bridewell research reveals 59% of financial services businesses have faced ransomware attacks in the past year, with legal fines and reputation damage as key repercussions.

By Catherine Knowles • 3 min read • Fri, 2nd Aug 2024

Data Protection

The messaging evolution and the fight against fraud

SMS revolution's downside: Europe tackles fraud epidemic through stringent data laws and sender verification in fight to preserve trust.

By John Bruner • 8 min read • Fri, 26th Apr 2024

Unified Communications

Australian brands risk $74bn over poor out-of-hours service

Australian businesses could lose $74bn due to poor out-of-hours customer service, according to a study by Qualtrics, citing growing consumer frustration with inadequate after-hours support.

By Catherine Knowles • 3 min read • Wed, 20th Mar 2024