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Productivity stories

2026 holiday predictions: The evolving customer journey
Digital Transformation

2026 holiday predictions: The evolving customer journey

Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.

By Edmund Ng • 4 min read • 3 days ago
BigCommerce sweeps Paradigm B2B medals for fourth year
Customer Relationship Management

BigCommerce sweeps Paradigm B2B medals for fourth year

The clean sweep underlines Commerce's push into complex B2B selling, as buyers demand tighter pricing, procurement and integration controls.

By Sean Mitchell • 4 min read • 4 days ago
Therabody unifies global operations on Oracle NetSuite
Software-as-a-Service

Therabody unifies global operations on Oracle NetSuite

The wellness brand has cut technology costs by 45% after replacing disconnected systems with a single cloud platform across finance and supply chain.

By Mark Tarre • 3 min read • 4 days ago
IBM upgrades Bob with multi-agent tools & analytics
DevSecOps

IBM upgrades Bob with multi-agent tools & analytics

Growing pressure on software teams to govern AI output and costs has prompted IBM to add multi-agent tools and analytics to Bob.

By Sean Mitchell • 4 min read • 4 days ago
Businesses overpay on cross-border payments, PayDo says
Fintech

Businesses overpay on cross-border payments, PayDo says

Half of firms may be losing up to 20% on international transfers, with fragmented provider setups driving extra fees and slower settlement.

By Sofiah Nichole Salivio • 3 min read • 4 days ago
Partly raises USD $50 million to expand Australia hiring
Software-as-a-Service

Partly raises USD $50 million to expand Australia hiring

Australia's repair sector could see faster parts sourcing as Partly uses fresh funding to add engineers and AI specialists locally.

By Sean Mitchell • 4 min read • 4 days ago
OpenAI sets AI value scorecard for corporate spend
Software-as-a-Service

OpenAI sets AI value scorecard for corporate spend

The framework urges finance chiefs to judge AI by completed work, reliability and total task cost rather than licence or user counts.

By Mark Tarre • 5 min read • 5 days ago
ServiceNow: only 21% see AI returns in Ireland, EMEA
Digital Transformation

ServiceNow: only 21% see AI returns in Ireland, EMEA

Only 21% of organisations in Ireland and EMEA are seeing meaningful returns from AI spending, despite a 113% rise in investment.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Feathery raises USD $30 million in Portage-led round
Software-as-a-Service

Feathery raises USD $30 million in Portage-led round

The funding will help Feathery expand software used by more than 300 financial firms to automate workflows and data sharing.

By Karen Joy Bacudo • 3 min read • 5 days ago

Stories from Other Regions

Productivity stories

RFID testing system lifts yield at Australian coal mines
Industrial IoT

RFID testing system lifts yield at Australian coal mines

Australian coal producers using the RFID system have seen average yield gains of 6%, while lab turnaround has shrunk from weeks to minutes.

By Sean Mitchell • 4 min read • 3 days ago
SMEC AI launches national line to aid SME AI adoption
Digital Transformation

SMEC AI launches national line to aid SME AI adoption

A free phone service aims to help Australian small businesses move beyond early AI trials, after research found most do not know where to begin.

By Mark Tarre • 4 min read • 4 days ago
Alpaca & Broadridge add governance to tokenised equities
Fintech

Alpaca & Broadridge add governance to tokenised equities

Investor voting and disclosures will now extend to tokenised equities on Alpaca's platform, as Broadridge adds governance controls to the network.

By Karen Joy Bacudo • 4 min read • 4 days ago
UK builders lose tenders over compliance delays
Document Management

UK builders lose tenders over compliance delays

One in five large contractors have missed UK work because supplier documents could not be produced fast enough, a survey found.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Retailers lag on core system integration, survey finds
Customer Relationship Management

Retailers lag on core system integration, survey finds

Fragmented systems are squeezing margins and slowing decisions for most direct-to-consumer brands, according to a survey of retail leaders.

By Sean Mitchell • 4 min read • 4 days ago
Salesforce launches SMB Growth Kit for India's firms
Software-as-a-Service

Salesforce launches SMB Growth Kit for India's firms

Indian SMBs can go live in four to six weeks as Salesforce bundles sales, chat and analytics tools with setup support.

By Mark Tarre • 4 min read • 4 days ago
Gartner warns CFOs on AI spend split over priorities
Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • 4 days ago
CIMA urges tax & skills reset to back business growth
Human Capital Management

CIMA urges tax & skills reset to back business growth

Businesses want clearer tax rules and broader training support as CIMA warns weak productivity could hold back UK growth.

By Karen Joy Bacudo • 4 min read • 4 days ago
Australian firms turn to unified security platforms
Hybrid Cloud

Australian firms turn to unified security platforms

Rising alert volumes and AI-driven threats are pushing Australian organisations towards unified security platforms, a Fortinet study found.

By Mark Tarre • 4 min read • 5 days ago