eCommerceNews Canada - Technology news for digital commerce decision-makers
Canada

Performance management Stories

Global Stories

Performance management stories

8x8 boosts workforce management adoption with free tools
Software-as-a-Service

8x8 boosts workforce management adoption with free tools

Mid-sized contact centres can now cut spreadsheets and manual scheduling as 8x8 folds workforce management into its platform at no extra charge.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Infios adds AI tools to warehouse management software
Supply Chain

Infios adds AI tools to warehouse management software

The new tools are aimed at cutting manual work and speeding up warehouse responses to errors, staff queries and coaching needs.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Kaleidoscope warns finance teams over AI data risks
Software-as-a-Service

Kaleidoscope warns finance teams over AI data risks

Finance teams risk exposing sensitive data by using AI tools without clear retention and governance checks, Kaleidoscope says.

By Karen Joy Bacudo • 4 min read • Last week
Shell expands C3 AI reliability deal across global assets
Digital Transformation

Shell expands C3 AI reliability deal across global assets

The expanded programme could cut unplanned downtime across more than 13,000 monitored assets as AI shifts from alerts to fixing faults.

By Joseph Gabriel Lagonsin • 4 min read • Last week
React launches trust framework for AI era leadership
Artificial Intelligence

React launches trust framework for AI era leadership

Businesses using AI now face tougher scrutiny over whether decisions, communications and management still feel human, fair and accountable.

By Joseph Gabriel Lagonsin • 4 min read • This month
Workday & Google Cloud expand Gemini Enterprise tie-up
Software-as-a-Service

Workday & Google Cloud expand Gemini Enterprise tie-up

Routine HR and finance tasks will move into Gemini Enterprise, as employees gain self-service access to Workday data without leaving Google Cloud's AI tool.

By Karen Joy Bacudo • 4 min read • This month
Betterworks acquires Rypple to boost AI manager tools
Enterprise Resource Planning

Betterworks acquires Rypple to boost AI manager tools

The deal gives line managers AI help with meetings, feedback and team issues, while Betterworks tests a phased integration with its software.

By Joseph Gabriel Lagonsin • 3 min read • This month
Cezanne debuts AI workforce analytics module for UK HR teams
Software-as-a-Service

Cezanne debuts AI workforce analytics module for UK HR teams

HR teams under pressure to prove value may gain faster workforce insights as Cezanne embeds natural-language analytics into its existing HR system.

By Mark Tarre • 3 min read • This month
Infoblox launches AI tool & protocol server for DDI
Hybrid Cloud

Infoblox launches AI tool & protocol server for DDI

It aims to cut alert fatigue and speed investigations by using network data to prioritise issues and automate routine remediation for IT teams.

By Mark Tarre • 4 min read • This month
Zoom adds AI connector for sales conversation data
Software-as-a-Service

Zoom adds AI connector for sales conversation data

Revenue teams can now pull call transcripts, coaching notes and pipeline data into AI tools, reducing manual prep for forecasts and account reviews.

By Mark Tarre • 4 min read • This month

Stories from Other Regions

Performance management stories

Pochettino picks Sportian for US men's team analytics
Artificial Intelligence

Pochettino picks Sportian for US men's team analytics

The US men's team will use live match data and video to sharpen tactical calls before and during a home World Cup campaign.

By Sean Mitchell • 4 min read • 2 days ago
Infosys to overhaul IHH's ERP across Asian markets
Data Analytics

Infosys to overhaul IHH's ERP across Asian markets

The multi-year project is meant to cut costs and give IHH Healthcare real-time data as it replaces fragmented systems across three Asian markets.

By Sean Mitchell • 4 min read • Last week
Frontier finance teams to reshape decisions by 2030
Digital Transformation

Frontier finance teams to reshape decisions by 2030

By 2030, AI-enabled finance teams could speed up scenario planning, sharpen risk calls and change how enterprises make decisions.

By Sofiah Nichole Salivio • 4 min read • Last week
UK CFOs lag in long-term investment leadership, EY finds
Data Analytics

UK CFOs lag in long-term investment leadership, EY finds

Only 31% of UK finance chiefs are leading long-term investment calls, leaving strategy, AI adoption and investor messaging underpowered.

By Karen Joy Bacudo • 5 min read • Last week
Cortell Australia & CorPlan win IBM Asia Pacific award
Data Analytics

Cortell Australia & CorPlan win IBM Asia Pacific award

Clients across Australia and New Zealand stand to gain from a boost in planning tools after Cortell and CorPlan were named IBM partners of the year.

By Sean Mitchell • 3 min read • This month
CIMA backs skills report but urges finance training
Data Analytics

CIMA backs skills report but urges finance training

The warning follows fresh questions over the loss of Level 7 apprenticeships, which CIMA says could weaken UK finance training and recruitment.

By Karen Joy Bacudo • 5 min read • This month
Blind spots to benchmarks: How AoFrio INSIDE gives beverage brands control over cooling emissions
Data Analytics

Blind spots to benchmarks: How AoFrio INSIDE gives beverage brands control over cooling emissions

Connected coolers could help beverage brands cut emissions by up to 68% while replacing guesswork with real-world energy data.

By Danielle Scott • 5 min read • This month
ThreeSixty strengthens commercial planning practice for retailers
Supply Chain

ThreeSixty strengthens commercial planning practice for retailers

Retailers and distributors may now be able to test supply chain changes against ROCE before acting, as hidden costs often erode profits.

By Joseph Gabriel Lagonsin • 4 min read • This month