eCommerceNews Canada - Technology news for digital commerce decision-makers

Opinion stories - Page 24

Ps untitled 1

When 'good enough' AI gets you fined (or fired!)

Tue, 15th Jul 2025
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risk & compliance
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ai
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ai ethics & governance
Rushing with AI in compliance risks hefty fines or job losses, as speed without precision fails regulators and demands solid human oversight.
User interacting with digital ai interface machine learning connections

The next frontier of AI product development: building systems that learn with your users

Fri, 11th Jul 2025
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data analytics
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cx
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martech
Adaptive AI systems, like Amazon's Alexa Plus, learn and evolve with users in real time, promising a new era of personalised, interactive technology.
Terry smagh  infor senior vice president and general manager for asia pacific and japan 2

AI needs us: Why human oversight is crucial for realising AI's potential

Thu, 10th Jul 2025
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digital transformation
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ai
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ai models
Human oversight is vital for AI's success, ensuring ethical use, optimised performance, and unlocking its true potential in business and innovation.
Computer screen shield warning icons surrounded by microsoft software windows

July Patch Tuesday reveals 137 vulnerabilities

Wed, 9th Jul 2025
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cybersecurity
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microsoft
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sharepoint
Microsoft's July Patch Tuesday addresses 137 vulnerabilities, including 11 critical remote code execution flaws, with no zero-day exploits reported.
Autonomous vehicles coordinating city emergency secure digital connections

When emergency strikes, it's time for a native zero-trust network

Wed, 9th Jul 2025
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robots
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devops
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digital transformation
NetFoundry pioneers native zero-trust networks to securely orchestrate autonomous vehicles during emergencies, preventing cyberattacks and ensuring swift response.
Modern canadian datacentre green nature solar panels wind turbines environment

How Canadian Datacentres are meeting AI's energy demands

Thu, 3rd Jul 2025
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hyperscale
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dc
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power / energy
Canadian datacentres are adopting innovative cooling and power-efficient technologies to meet rising AI demands while enhancing sustainability and cutting costs.
Ps   netevents

How AI is driving the convergence of networking and security

Wed, 2nd Jul 2025
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saas
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firewalls
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data protection
AI is reshaping networking and security, driving their convergence as enterprises tackle new challenges to protect and optimise evolving AI-driven infrastructure.
Ps taylor

Agentic AI and Saas - The next chapter in CX

Thu, 26th Jun 2025
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saas
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digital transformation
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cx
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
Ps rob

Avoid these 3 common pitfalls when using AI to improve customer experience

Tue, 24th Jun 2025
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crm
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digital transformation
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cx
Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.
Ps robert saunders ownright

Why real estate services must embrace AI now

Tue, 17th Jun 2025
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data analytics
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digital transformation
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rpa
AI is revolutionising real estate by speeding up closings, enhancing fraud detection, and boosting efficiency, making the sector safer and more consumer-friendly.
Ps farhaz thobani photo

5 mission-critical moves Canadian CIOs can make to navigate uncertainty

Mon, 9th Jun 2025
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dr
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digital transformation
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supply chain
Canadian CIOs must reduce technical debt, harness AI, boost cyber resilience, manage third-party risks, and inspire cultural change to navigate ongoing uncertainty.
Modern retail store shelves stocked store manager reviewing inventory customers shopping

How retailers can stay profitable amidst economic uncertainty

Thu, 5th Jun 2025
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digital transformation
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cx
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martech
Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.
Abstract digital shield fragmented data streams warning symbols cybersecurity

Rapid7 Q1 2025 incident response findings

Thu, 5th Jun 2025
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malware
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firewalls
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ransomware
Rapid7's Q1 2025 report reveals stolen credentials without MFA cause 56% of breaches, while manufacturing faces the highest threat from ransomware attacks.
Abstract digital interfaces layers ai tools masked as saas products concealment complexity

Expert warns of 'AI wrappers' masquerading as SaaS products

Tue, 3rd Jun 2025
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saas
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api
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data privacy
Experts warn that many so-called AI SaaS products are merely basic HTML wrappers over public LLM APIs, offering little value beyond free ChatGPT access.
Ps   robert falzon   headshot

How AI is Reshaping the Cyber Threat Landscape

Sat, 31st May 2025
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phishing
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advanced persistent threat protection
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email security
AI is transforming cyber threats into more complex attacks, with Canada facing rising risks amid a 47% surge in weekly cyber attacks in 2025.
Customer retention diverse people software icons reduced saas churn modern vivid business

Keep them coming back: How to reduce SaaS churn rates

Wed, 28th May 2025
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saas
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crm
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digital transformation
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
Techday f 775257889dde17aedaea

State-owned carbon footprints: The missing link in climate accounting

Fri, 23rd May 2025
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opinion
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global warming
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carbon emissions
State-owned companies, not investor-owned firms, accounted for 52% of fossil fuel emissions in 2023, exposing a climate accountability gap.
Ps erich kron

Malicious memes: How cybercriminals use humour to spread malware

Thu, 22nd May 2025
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malware
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phishing
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advanced persistent threat protection
Cybercriminals exploit viral memes to spread malware and phishing attacks, using humour to bypass defences and target millions online in Australia and beyond.
Techday f 309875db179869cce556

Building institutional trust in a decentralized world

Wed, 21st May 2025
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crypto
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blockchain
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defi
A JP Morgan survey reveals 71% of institutional traders avoid crypto, citing readiness concerns despite growing momentum in blockchain adoption.
Ps adhil badat rackspace technology headshot

AI is inevitable: The only choice is to adapt or stagnate

Wed, 14th May 2025
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data analytics
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cx
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martech
AI adoption is crucial for businesses to thrive, not just survive, amid fears of job losses; embracing AI boosts productivity and job evolution.