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Retailers face USD $796bn in losses from returns, shrink
Data Analytics

Retailers face USD $796bn in losses from returns, shrink

Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 21st Feb 2026
Fashion & electronics lead global eCommerce price swings
Data Analytics

Fashion & electronics lead global eCommerce price swings

Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.

By Sofiah Nichole Salivio • 4 min read • Sat, 21st Feb 2026
Fake Olympics shop ads on Meta target fans' wallets
Phishing

Fake Olympics shop ads on Meta target fans' wallets

Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 18th Feb 2026
Consumers embrace AI as daily assistant & companion
Data Protection

Consumers embrace AI as daily assistant & companion

More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.

By Mark Tarre • 4 min read • Fri, 13th Feb 2026
Retailers cut Valentine's discounts as browsing rises
Marketing Technologies

Retailers cut Valentine's discounts as browsing rises

Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026
Experts warn of rising Valentine's Day cyber scams
Multi-factor authentication

Experts warn of rising Valentine's Day cyber scams

Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026
30Acres set to rebuild Zulu & Zephyr's global Shopify site
Digital Transformation

30Acres set to rebuild Zulu & Zephyr's global Shopify site

Creative agency 30Acres will rebuild Zulu & Zephyr's global eCommerce platform on Shopify 2.0, with a new site launching in Q2 2026.

By Catherine Knowles • 3 min read • Thu, 12th Feb 2026
Mastercard enlists Schmeichel to back Click to Pay
Surveillance

Mastercard enlists Schmeichel to back Click to Pay

Mastercard taps Peter Schmeichel to front a UK push for tokenised Click to Pay checkouts, aiming to end manual card entry by 2030.

By Mark Tarre • 3 min read • Wed, 11th Feb 2026
Visa survey shows trust gap on AI at online checkout
Data Protection

Visa survey shows trust gap on AI at online checkout

Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.

By Mark Tarre • 4 min read • Wed, 11th Feb 2026

Stories from Other Regions

Online shopping stories

India smartphone shipments hit 152m as premium demand rises
eCommerce

India smartphone shipments hit 152m as premium demand rises

India's smartphone market grew in value as premium handsets gained ground, with Apple posting record shipments and offline retail regaining momentum.

By Mark Tarre • 4 min read • Mon, 16th Feb 2026
Wesfarmers partners Google Cloud to expand AI in retail
Digital Transformation

Wesfarmers partners Google Cloud to expand AI in retail

Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Feb 2026
AliExpress lures UK shoppers from Amazon with prices
Marketing Technologies

AliExpress lures UK shoppers from Amazon with prices

AliExpress tempts budget-conscious UK shoppers away from Amazon, as new research highlights price as the dominant factor in purchases.

By Kaleah Salmon • 3 min read • Thu, 12th Feb 2026
Global eCommerce giants squeeze Australia's marketplaces
Digital Entertainment

Global eCommerce giants squeeze Australia's marketplaces

Amazon, Temu and Shein tighten their grip on Australian eCommerce as local marketplaces retreat and shoppers chase speed and social.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 12th Feb 2026
Google sets out AI-first future for ads & shopping
Marketing Technologies

Google sets out AI-first future for ads & shopping

Google maps out an AI-first overhaul of ads, Search and shopping, betting on creator-led influence and emerging agentic commerce tools.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Feb 2026
Sendr unveils AI videos to rescue abandoned baskets
Customer Experience

Sendr unveils AI videos to rescue abandoned baskets

UK startup Sendr launches AI-personalised videos for eCommerce, claiming a 33% uplift in abandoned-cart revenue and 10x more clicks.

By Kaleah Salmon • 4 min read • Wed, 11th Feb 2026
UK health spending shifts from January spikes to habit
Data Protection

UK health spending shifts from January spikes to habit

UK health and wellbeing spend is smoothing into year-round habits, with fewer shoppers spending more and January gym spikes fading.

By Karen Joy Bacudo • 4 min read • Wed, 11th Feb 2026
UK consumers step up cross-checking as AI use grows
Customer Experience

UK consumers step up cross-checking as AI use grows

UK consumers are embracing AI tools but trust is splintering, with most cross-checking search, social and brand sites before deciding.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Feb 2026