Market research stories
Shoppers are turning to AI tools like ChatGPT to hunt for personalised retail deals, valuing quality offers over rock-bottom prices.
AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.
Anthropic upgrades Claude Cowork with private plugin marketplaces, richer admin controls and Office-linked workflows for enterprise teams.
Ricoh has secured Leader status for the third time in IDC's global high-speed inkjet MarketScape, citing innovation, service and reliability.
Generative AI surge set to push global enterprise IT spend to USD $4.96tr by 2026, as services and cloud outpace hardware and comms.
Marketers are hesitant to embrace AI as data quality, security fears and skills gaps fuel a widening confidence and adoption divide.
Fleet electrification is shifting from green compliance to cost-cutting strategy, EO Charging survey finds, despite policy and energy uncertainty.
UK IT teams are Europe's most confident on AI and cybersecurity, yet a survey shows many still lag in turning that optimism into maturity.
India's wearable market slipped for a second year as smartwatch shipments slumped, even while earwear held up and offline retail gained ground.
Uswitch tells UK phone users to pause spring upgrades as 59% say new models feel barely different and SIM-only or refurbs can save hundreds.
UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.
UK founders tip most startups to be AI‑first by 2030 as they swallow a mounting 16% 'trust tax' on security and digital verification.
Australian midsize law firms double down on client care and incremental growth as AI use goes mainstream amid workload and talent strains.
London AI start-up Electric Twin raises USD $14m to grow its synthetic audience tech, pitched as a faster alternative to market research.
Shoppers shun online baskets over high delivery fees and clunky checkouts as retailers plough cash into loyalty schemes and shiny AI tools.
AliExpress tempts budget-conscious UK shoppers away from Amazon, as new research highlights price as the dominant factor in purchases.
Samsung has reclaimed top spot in Canstar Blue's 2026 smartphone satisfaction rankings, as cost-conscious Australians prioritise value.
UK firms ramp up travel and AI investment in 2025, even as advertising spend plunges 28%, signalling a sharper focus on productivity.
UK firms are bullish on quantum computing, but a talent squeeze and flat budgets threaten to slow progress from pilots to scale.
Square rolls out free AI assistant in the UK, helping SME owners query their own sales data in plain English to speed up decisions.