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Digital Experience (DX) stories

How AI-powered log management unlocks observability
DevOps

How AI-powered log management unlocks observability

Companies that treat log data as strategic intelligence, not digital clutter, are unlocking faster recovery, resilience and innovation.

By Rafi Katanasho • 4 min read • Fri, 23rd Jan 2026
New Relic unveils monitoring for ChatGPT i-frame apps
Software-as-a-Service

New Relic unveils monitoring for ChatGPT i-frame apps

New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.

By Melania Watson • 4 min read • Fri, 23rd Jan 2026
AI reshapes banks' role in Asia Pacific financial wellness
Fintech

AI reshapes banks' role in Asia Pacific financial wellness

Most APAC banks are failing to meet customers' financial wellness needs, an Adobe index finds, leaving a trust gap ripe for fintechs.

By Varun Kapoor • 5 min read • Thu, 22nd Jan 2026
Banks hit by costly outages as AI drives observability
DevOps

Banks hit by costly outages as AI drives observability

Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 21st Jan 2026
Hyland wins IDC 2025 award for customer experience
Software-as-a-Service

Hyland wins IDC 2025 award for customer experience

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
Adobe launches AI agents & commerce tools in Australia
DevOps

Adobe launches AI agents & commerce tools in Australia

Adobe rolls out AI agents in Experience Manager plus new commerce tools and onshore data options for Australian retailers and brands.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
OWC unveils certified 2-metre Thunderbolt 5 USB-C cable
CES

OWC unveils certified 2-metre Thunderbolt 5 USB-C cable

OWC unveils a certified 2m Thunderbolt 5 USB-C cable, promising full-spec bandwidth, power and display support for Mac, PC and USB4 gear.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 13th Jan 2026
HPE boosts retail with Aruba, Mist AIOps & Nonstop
Data Protection

HPE boosts retail with Aruba, Mist AIOps & Nonstop

HPE targets always-on retail with new Aruba switches, Mist AIOps analytics and boosted Nonstop systems for high-pressure transactions.

By Melania Watson • 4 min read • Tue, 13th Jan 2026
Kentico's Xperience platform gains top analyst praise
Digital Transformation

Kentico's Xperience platform gains top analyst praise

Kentico's Xperience platform lands G2 Leader status and top reviews after a year of feature gains and over 100 new digital projects.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Conviva adds AI pattern analytics to customer journeys
Unified Communications

Conviva adds AI pattern analytics to customer journeys

Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.

By Sofiah Nichole Salivio • 5 min read • Thu, 8th Jan 2026
VOSS adds AI, security & DEM to workplace platform
Virtualisation

VOSS adds AI, security & DEM to workplace platform

VOSS launches v25.3 of its workplace platform, boosting AI assistant Wingman, Microsoft 365 security, Teams insights and DEM capabilities.

By Mark Tarre • 4 min read • Thu, 8th Jan 2026
Algolia named an IDC Leader for AI search and discovery
Customer Experience

Algolia named an IDC Leader for AI search and discovery

Algolia named IDC MarketScape Leader in AI search as it posts 38.5% growth and climbs to fifth worldwide in knowledge discovery tools.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 7th Jan 2026
Umbraco opens Melbourne office & appoints APAC head
Software-as-a-Service

Umbraco opens Melbourne office & appoints APAC head

Umbraco opens Melbourne hub and names Emmanuel Tissera Head of APAC to drive expansion across Australia, New Zealand and Asia-Pacific.

By Sean Mitchell • 5 min read • Tue, 6th Jan 2026

Stories from Other Regions

Digital Experience (DX) stories

IMS to power Drive Smart app for Motability Scheme
Fleet Management

IMS to power Drive Smart app for Motability Scheme

IMS will power Motability's new Drive Smart app, using telematics to monitor under-30s' driving and help manage rising insurance costs.

By Mark Tarre • 3 min read • Fri, 16th Jan 2026
Fastly names Rachel Ler VP to drive Asia expansion
Digital Transformation

Fastly names Rachel Ler VP to drive Asia expansion

Fastly appoints Rachel Ler as Area Vice President of Asia to spearhead edge cloud growth across ASEAN, Greater China and South Korea.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
Kordia unveils Secure Edge SASE to tackle tool sprawl
Software-as-a-Service

Kordia unveils Secure Edge SASE to tackle tool sprawl

Kordia launches Secure Edge SASE, unifying networking and security to curb tool sprawl and support hybrid work with Fortinet-backed controls.

By Catherine Knowles • 3 min read • Thu, 15th Jan 2026
ITRS buys IP-Label to boost European DEM footprint
Hybrid Cloud

ITRS buys IP-Label to boost European DEM footprint

ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 14th Jan 2026
HPE boosts retail resilience with new edge & core tech
Data Protection

HPE boosts retail resilience with new edge & core tech

HPE rolls out new Aruba switches, Marvis-powered analytics and Nonstop servers to keep retail transactions and in-store networks always on.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026