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Probe finds OpenAI violated privacy laws in ChatGPT dev
Data Protection

Probe finds OpenAI violated privacy laws in ChatGPT dev

Privacy regulators in Canada say the chatbot maker failed to obtain valid consent for training data, prompting ongoing oversight and reform.

By Jake MacAndrew • 3 min read • Last week

Global Stories

ChatGPT stories

Trustpilot study says active reviews boost AI citations
Customer Experience

Trustpilot study says active reviews boost AI citations

Brands with active Trustpilot pages were far more likely to surface in AI answers, with the highest citation rate reaching 75.3%.

By Sean Mitchell • 4 min read • Yesterday
Decodo says 50-person firms spend USD $141,606 on SaaS
Software-as-a-Service

Decodo says 50-person firms spend USD $141,606 on SaaS

That annual software bill can rival a senior engineer's pay as AI add-ons and shadow IT push spending to USD $141,606 for a 50-person firm.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Direct Ferries launches ferry search inside ChatGPT
AI Agents

Direct Ferries launches ferry search inside ChatGPT

Travellers can now compare 4,000 ferry routes in ChatGPT, as the booking service pushes a fragmented market into AI planning tools.

By Sean Mitchell • 4 min read • Last week
Everywhen warns AI use is straining energy & water
Digital Transformation

Everywhen warns AI use is straining energy & water

Heavy AI usage could soon squeeze power grids and water supplies as queries multiply across business and everyday search.

By Sean Mitchell • 4 min read • Last week
OpenAI replaces ChatGPT default model with GPT-5.5 Instant
Generative AI

OpenAI replaces ChatGPT default model with GPT-5.5 Instant

Users may notice fewer errors as the chatbot’s default switches to GPT-5.5 Instant, which OpenAI says cuts hallucinations by 52.5%.

By Mark Tarre • 3 min read • Last week
Why workplace AI is creating a quiet legal risk most businesses haven't caught up with yet
Data Protection

Why workplace AI is creating a quiet legal risk most businesses haven't caught up with yet

Australian employers face privacy, dismissal and confidentiality exposure as staff use AI without training or clear rules, lawyers warn.

By Lauren McKee • 4 min read • Last week
OpenAI rolls out ChatGPT Trusted Contact for adults
Generative AI

OpenAI rolls out ChatGPT Trusted Contact for adults

Adults using ChatGPT can now name a trusted contact, giving OpenAI a new way to alert someone in serious self-harm cases.

By Mark Tarre • 4 min read • Last week
Airbyte launches agents to unify data for AI workflows
Hybrid Cloud

Airbyte launches agents to unify data for AI workflows

Businesses struggling with fragmented records can now give AI agents a shared data layer, as Airbyte adds search and write tools for workflows.

By Sean Mitchell • 4 min read • Last week
monday.com rebuilds platform around AI work agents
DevOps

monday.com rebuilds platform around AI work agents

The revamp puts AI agents into everyday workflows for 250,000 customers as monday.com seeks to turn a work tool into a broader platform.

By Sean Mitchell • 4 min read • Last week
StackAdapt opens early ChatGPT ad channel for marketers
Customer Experience

StackAdapt opens early ChatGPT ad channel for marketers

Advertisers are being given an early chance to test contextual placements in ChatGPT as brands seek new ways to reach shoppers researching purchases.

By Sean Mitchell • 3 min read • Last week
Why 'strong passwords' can't save you from AI
Ransomware

Why 'strong passwords' can't save you from AI

AI has made stolen credentials and careless copy-paste habits a bigger risk than password strength, with scams and breaches accelerating.

By Raymond Schippers • 4 min read • Last week

Stories from Other Regions

ChatGPT stories

Intersection opens OOH ad network to AI booking tools
Digital Signage

Intersection opens OOH ad network to AI booking tools

Brands can now book digital billboards in minutes, as Intersection lets agencies plan and reserve campaigns through ChatGPT and Claude.

By Sean Mitchell • 3 min read • Yesterday
Semify launches AI optimisation service for agencies
Digital Transformation

Semify launches AI optimisation service for agencies

Agencies can now measure brand visibility in ChatGPT and Google AI Overviews as Semify adds white-label reporting for local business clients.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Workers embarrassed to ask help with workplace AI use
Data Protection

Workers embarrassed to ask help with workplace AI use

A cultural gap is slowing workplace AI adoption, with 42% of U.S. workers too embarrassed to ask colleagues for help, a survey finds.

By Sofiah Nichole Salivio • 4 min read • Last week
OpenAI expands ChatGPT ads with self-serve manager
Data Protection

OpenAI expands ChatGPT ads with self-serve manager

US advertisers can now buy ChatGPT placements directly, as OpenAI adds self-serve tools, click-based bidding and better measurement.

By Mark Tarre • 3 min read • Last week
Experts warn passwords no longer sufficient in AI era
Ransomware

Experts warn passwords no longer sufficient in AI era

Australian firms are being urged to adopt passwordless logins as AI tools and data leakage make stolen credentials easier to exploit.

By Mark Tarre • 10 min read • Last week