eCommerceNews Canada - Technology news for digital commerce decision-makers

Business Transformation stories

Laura fox  1

Trust, transformation and the women leading modern client partnerships

Last week
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crm
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digital transformation
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cx
Women in client leadership are quietly transforming creative-tech partnerships, aligning innovation with trust, governance and measurable growth.
Quinny lei

It's not a gender gap, it's a confidence gap: Rethinking women's participation in the AI era

Last week
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digital transformation
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risk & compliance
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genai
In AI‑driven workplaces, women face less a barrier of access than of confidence - and early, everyday experimentation may prove decisive.
Office team glowing brain network ai corporate training upski

Degreed unveils AI tools to close human readiness gap

Last week
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data analytics
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digital transformation
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rpa
Degreed launches AI-driven learning tools and programmes to tackle the “human readiness gap” holding back companies' AI investments.
Lsp

Resilience is becoming Canada's new competitive advantage

Last week
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digital transformation
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cx
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martech
Canadian firms are harnessing AI and efficiency to turn tariff shocks and labour shortages into a new edge: resilience-driven growth.
Pauline pangan

AI, women in tech & why progress demands a human lens

Last week
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digital transformation
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ai
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it industry
As AI reshapes tech, women still battle entrenched bias; only a deliberately human lens can turn this revolution into real inclusion.
Ai brain glowing in rusted gears tangled with legacy systems

AI ambitions collide with legacy integration problems

Last month
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
Stockholm contact centre ai cloud orchestration secure comms

Sinch unveils AI agent tools for customer engagement

Last month
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uc
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data protection
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digital transformation
Sinch unveils AI agent tools to orchestrate customer interactions across messaging, email and voice, promising flexible, channel-agnostic deployment.
Modern us office it training chatbot network diagrams collab

CompTIA launches AI course for frontline help desks

Last month
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devops
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digital transformation
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cx
CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
Corporate office maze businesspeople with oversized puzzle pieces

Tempo study finds one in three enterprise projects fail

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devops
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digital transformation
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apm
Nearly one in three enterprise projects fail to deliver meaningful ROI, Tempo warns, with misalignment wasting up to USD $260 million a year.
London boardroom ai investment maze circuitry money barriers

Firms pour billions into AI but struggle to scale value

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edutech
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digital transformation
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hcm
Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.
Claromentis

Franchise leaders balance AI ambitions with consistency

Last month
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document management
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digital transformation
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ecm
Franchise leaders enter 2026 juggling AI ambitions with the need for tighter operational consistency, compliance and staff engagement.
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Geekflare pivots from publishing to launch SaaS tools

Last month
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saas
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digital transformation
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cx
Geekflare shifts from pure tech publisher to SaaS, launching Geekflare AI and Geekflare API after surpassing 100 million global readers.
Indian glass office tower sunrise growth arrows cloud circuits

Persistent named fastest-growing global IT services brand

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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
Kpmg sap business leaders handshake cloud ai transformation office

KPMG deepens SAP alliance to drive cloud & AI shift

Last month
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digital transformation
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partner programmes
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supply chain
KPMG wins top-tier SAP strategic partner status to accelerate cloud and AI transformations with a trusted, “AI-first” delivery approach.
Filli cafe

FiLLi Cafe adopts Oracle NetSuite to drive global growth

Last month
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data analytics
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digital transformation
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cx
FiLLi Cafe adopts Oracle NetSuite to streamline finance, inventory and franchise operations as it scales to 100-plus sites in 13 countries.
Us office ai training session employees watching instructor screen

Pearson warns AI gains hinge on urgent workforce reskilling

Thu, 29th Jan 2026
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digital transformation
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martech
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hcm
Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
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digital transformation
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fintech
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it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
Gina mccintltd.com  24

Building a Smarter RFP for Global Cloud Voice: 4 Essentials for 2026

Wed, 28th Jan 2026
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uc
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devops
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digital transformation
IT leaders overhaul RFPs for global cloud voice, prioritizing outcomes, reach, expertise and control in a Microsoft Teams-first world.
Quebec workshop modernization workers installing digital machines

Québec Tech launches local technology adoption drive

Sat, 24th Jan 2026
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digital transformation
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supply chain
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productivity
Québec Tech and partners launch a province-wide drive urging firms to adopt homegrown technologies to lift productivity and resilience.
Bb headshot

Skillsoft names Bernard Barbour as new technology chief

Thu, 22nd Jan 2026
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saas
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digital transformation
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martech
Skillsoft has appointed Bernard Barbour as Chief Technology and Product Officer to drive AI-led evolution of its Percipio skills platform.