American Express stories
Click to Pay lifts Ecommpay approval rates to 75.18%
Last week
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data analytics
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crypto
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fintech
Ecommpay says Click to Pay is helping merchants win more completed online sales as guest checkout adoption rises and approval gaps widen.
Google Cloud launches Agentic Data Cloud for AI agents
Last week
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hybrid cloud
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data analytics
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digital transformation
Google Cloud broadens its data platform with agent-focused tools, cross-cloud federation and new performance upgrades for enterprise users.
American Express launches AI commerce kit & protection
This month
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fintech
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martech
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commerce systems
American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.
Linux Foundation launches x402 payment protocol body
This month
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hyperscale
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crypto
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fintech
Linux Foundation takes control of Coinbase's x402 protocol as Amazon, Visa and Mastercard back open payments standard for AI-driven web transactions.
SAP Concur adds AI expense, travel tools with integrations
Last month
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digital transformation
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martech
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rpa
SAP Concur rolls out AI-driven expense automation, policy rule creation and new travel features across Microsoft, Amex and Visa integrations.
SAP Concur adds AI agents, deeper card & travel links
Last month
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digital transformation
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fintech
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rpa
SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.
MariaDB to acquire GridGain to power low-latency AI
Last month
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hybrid cloud
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digital transformation
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hyperscale
MariaDB moves to buy in-memory specialist GridGain in a bid to deliver sub-millisecond latency for agentic AI and real-time workloads.
Google unveils open UCP standard for AI-driven shopping
Tue, 20th Jan 2026
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cx
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martech
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commerce systems
Google has launched an open Universal Commerce Protocol to standardise AI shopping flows across search, apps, merchants and payments.
Google unveils AI shopping protocol & brand agents
Thu, 15th Jan 2026
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cx
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martech
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commerce systems
Google launches a Universal Commerce Protocol and Business Agent tools as it bets on AI agents to drive the next era of online shopping.
Google launches open protocol to power AI shopping
Thu, 15th Jan 2026
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digital transformation
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fintech
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cx
Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new 'agentic commerce' push.
Carrie Parker named Chief Marketing Officer at Medallia
Tue, 25th Mar 2025
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saas
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cx
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martech
Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.
SAP Concur boosts AI to revolutionise travel management
Wed, 19th Mar 2025
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digital transformation
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cx
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martech
SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.
Freshworks reports 22% rise in Q4 revenue to USD $194.6m
Thu, 13th Feb 2025
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firewalls
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network security
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cx
Freshworks has unveiled impressive Q4 results, with revenues reaching USD $194.6 million, marking a 22% increase year-on-year and signalling robust growth.
American Express launches OptBlue to boost card acceptance
Wed, 20th Dec 2023
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cx
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martech
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spending
American Express introduces OptBlue in Australia, aiming to expand small businesses' acceptance of Amex cards by offering favourable processing rates.