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AI Assistant stories

Amplitude launches AI Assistant for in-product support
Software-as-a-Service

Amplitude launches AI Assistant for in-product support

Users can now get help without leaving the app, as Amplitude's new assistant uses in-product data to guide and complete tasks.

By Mark Tarre • 4 min read • Last month
Amplitude launches AI assistant for in-product support
Digital Transformation

Amplitude launches AI assistant for in-product support

Users can now get help inside an app as Amplitude ties support to behavioural data, aiming to cut tickets and friction.

By Catherine Knowles • 4 min read • Last month
CodeRabbit launches Slack agent for engineering teams
Unified Communications

CodeRabbit launches Slack agent for engineering teams

Engineering teams can now keep decisions, fixes and costs in one place as CodeRabbit brings its AI agent into Slack.

By Catherine Knowles • 3 min read • Last month
Parloa study finds big firms make customer contact hard
Unified Communications

Parloa study finds big firms make customer contact hard

Many large companies are making support harder to reach, with most failing to offer clear web, chat or phone access, a Parloa study found.

By Shannon Williams • 4 min read • Last month
Google launches Workspace Intelligence for AI across apps
Data Protection

Google launches Workspace Intelligence for AI across apps

The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.

By Sean Mitchell • 4 min read • Last month
SAP & Google Cloud expand AI partnership for marketers
Customer Experience

SAP & Google Cloud expand AI partnership for marketers

Marketers could soon cut manual campaign work as SAP and Google Cloud link customer data and AI agents across both platforms.

By Sean Mitchell • 4 min read • Last month
Snowflake expands AI tools for business users & developers
Manufacturing

Snowflake expands AI tools for business users & developers

The updates aim to help companies turn internal data into AI-driven workflows while keeping business controls and governance in place.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Snowflake expands AI tools for business users & developers
Unified Communications

Snowflake expands AI tools for business users & developers

More than 9,100 customers already use Snowflake's AI products weekly, as new tools aim to move corporate pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Last month
SAP unveils agentic AI tools for manufacturing supply
Robotics

SAP unveils agentic AI tools for manufacturing supply

Manufacturers could gain faster disruption warnings and automated responses as SAP embeds AI agents into core supply chain workflows.

By Sean Mitchell • 4 min read • Last month
Opera launches Browser Connector for ChatGPT & Claude
Marketing Technologies

Opera launches Browser Connector for ChatGPT & Claude

Users can now share live tabs and page content with ChatGPT or Claude, reducing the need to copy text between browser and chatbot.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Emergent launches Wingman autonomous AI agent for work
Software-as-a-Service

Emergent launches Wingman autonomous AI agent for work

By handling emails, calendars and routine requests in the background, the tool aims to cut admin for businesses wary of autonomous AI risks.

By Sean Mitchell • 3 min read • Last month
StructureFlow update turns legal data into editable AI
Data Analytics

StructureFlow update turns legal data into editable AI

Legal and finance teams can now turn PDFs, images and spreadsheets into editable diagrams, cutting manual rebuilds as structures change.

By Sean Mitchell • 3 min read • Last month
Qlik adds AI tools for data engineering pipeline work
Data Analytics

Qlik adds AI tools for data engineering pipeline work

The new release could help data teams cut manual pipeline work and deliver fresher data for AI and analytics without extra complexity.

By Kaleah Salmon • 3 min read • Last month
Starburst launches AIDA assistant for governed data
Storage

Starburst launches AIDA assistant for governed data

Business users could get answers in natural language without moving sensitive data, as Starburst adds AIDA to its Enterprise Platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Adobe launches Firefly AI Assistant for creative apps
Marketing Technologies

Adobe launches Firefly AI Assistant for creative apps

Public beta will let creators direct Photoshop, Premiere and Lightroom tasks in plain language, as Adobe expands Firefly with new editing tools.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

AI Assistant stories

Citi Wealth launches AI assistant Citi Sky for US clients
Digital Transformation

Citi Wealth launches AI assistant Citi Sky for US clients

US wealth clients will get market insights and reminders from Citi Sky as Citi rolls out the AI assistant alongside advisors this summer.

By Mark Tarre • 3 min read • Last month
UK firms using AI assistants but multi-agent workflows lag
DevOps

UK firms using AI assistants but multi-agent workflows lag

Many UK businesses are adding AI admin as staff still check and correct outputs, with only 31% using multi-agent workflows.

By Shannon Williams • 4 min read • Last month
Google adds split-screen AI Mode to Chrome for research
Artificial Intelligence

Google adds split-screen AI Mode to Chrome for research

The browser update could make research easier by keeping AI chat beside webpages, though it may add to memory use on older devices.

By Sean Mitchell • 3 min read • Last month