Workforce Technology stories
Boards enter 2026 pushing AI from experiments to governed, resilient systems as volatile economies demand proof of value and stability.
Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
PaySauce launches NZD $4m equity raise at NZD $0.26 a share to fund its 2026 Australian expansion and broaden its investor base.
BlackLine snaps up WiseLayer to embed AI agents in its Verity suite, automating complex close tasks and reshaping finance team workloads.
AI customs tools blamed for shipment delays and fines as experts warn of compliance gaps and urge tighter regulation to rebuild trust.
Kubus names Katie Hunt as Head of Marketing and promotes Liv Duncan to Head of HR, strengthening leadership for global growth plans.
Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.
Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.
Gartner warns most carmakers will rein in AI spending within five years, leaving a small, software-led elite to dominate the industry.
Orgvue launches Henshaw AI to automate workforce planning, cutting months of data work to minutes and aiding firms like Salesforce in redesign efforts.
Lean Transition secures GBP £200,000 Midlands Engine loan to embed AI in Lean manufacturing software and accelerate global expansion.
AI interview agents are reshaping hiring in Australia, promising faster decisions, fewer delays and substantial cost savings for employers.
Opmed.ai launches AI rehab scheduling, reporting 95% reimbursement approval, 90% shorter waits and 29% higher provider utilisation.
Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.
AI is transforming Christmas CX from chaotic surge to controlled service, helping teams stay resilient, protect wellbeing and meet soaring demand.
New Zealand enters 2026 with rising job confidence but clunky hiring, AI gaps and demands for flexibility are reshaping work and recruitment.
UK bosses say AI will transform roles, boost hiring and revenue, as daily use soars but fears over security and tool sprawl persist.
Tasfreight rolls out OneAdvanced's cloud workforce platform to scrap paper-based rostering and streamline operations across Australia.
Agentic AI, featuring localised language models, will transform Southeast Asian businesses by 2026, enhancing customer engagement and operational workflows.
JobAdder's new AI, Adder Intelligence, simplifies recruitment in New Zealand by automatically identifying top candidates and cutting hiring time by 67%.