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Professional services Stories - Page 21

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Professional services stories

8x8 sees AI customer interactions surge across voice, chat
Unified Communications

8x8 sees AI customer interactions surge across voice, chat

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

By Shannon Williams • 5 min read • Thu, 5th Feb 2026
Rimini Street urges ERP users to defy upgrade pressure
Data Analytics

Rimini Street urges ERP users to defy upgrade pressure

Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Pure Storage unveils Ambassador tier in EMEA revamp
Storage

Pure Storage unveils Ambassador tier in EMEA revamp

Pure Storage launches elite Ambassador tier and solution badges in EMEA, sharpening services-led partner focus on AI, cloud and cyber resilience.

By Melania Watson • 5 min read • Thu, 5th Feb 2026
Explainer: AI and consulting debate history and impact
Data Protection

Explainer: AI and consulting debate history and impact

Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.

By Sofiah Nichole Salivio • 5 min read • Thu, 5th Feb 2026
Assured, BackBox launch managed network backup service
Firewalls

Assured, BackBox launch managed network backup service

Assured teams with BackBox on a managed backup service to automate network and security device configuration recovery after incidents.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
Sage boosts X3 ERP with AI copilots & automation tools
Data Analytics

Sage boosts X3 ERP with AI copilots & automation tools

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

By Karen Joy Bacudo • 4 min read • Wed, 4th Feb 2026
Avanade names Chris Howarth CEO as Caserta joins Microsoft
Data Analytics

Avanade names Chris Howarth CEO as Caserta joins Microsoft

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Cruxy appoints Rebecca Osman to drive global growth
Fintech

Cruxy appoints Rebecca Osman to drive global growth

Cruxy names Rebecca Osman CFO and COO to spearhead international expansion and deepen work with private equity-backed tech firms.

By Sofiah Nichole Salivio • 3 min read • Wed, 4th Feb 2026
Cognizant & Adobe deepen AI pact on content at scale
Digital Transformation

Cognizant & Adobe deepen AI pact on content at scale

Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.

By Sofiah Nichole Salivio • 4 min read • Sat, 31st Jan 2026

Stories from Other Regions

Professional services stories

Deloitte Ireland appoints Eoin Gilhooly for SAP delivery
Digital Transformation

Deloitte Ireland appoints Eoin Gilhooly for SAP delivery

Deloitte Ireland has named Eoin Gilhooly partner to lead end-to-end SAP delivery, bolstering major transformation work for key sectors.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
UK cyber leaders fear sack as stress & burnout rise
Manufacturing

UK cyber leaders fear sack as stress & burnout rise

Most senior UK cyber staff fear they could be sacked over a breach, as new research reveals soaring stress, burnout and blame culture.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Lander & Rogers opens 2026 LawTech Hub to AI startups
DevOps

Lander & Rogers opens 2026 LawTech Hub to AI startups

Lander & Rogers opens applications for its 2026 LawTech Hub, a six‑month, equity‑free accelerator for AI and legal tech startups worldwide.

By Kaleah Salmon • 4 min read • Wed, 4th Feb 2026
NZ employers swamped by overqualified job applicants
Human Capital Management

NZ employers swamped by overqualified job applicants

New Zealand employers face a flood of overqualified applicants, with 98% struggling to spot standout talent amid rising job applications.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
DLA Piper appoints Edward Eisdell-Moore as NZ tech partner
Data Protection

DLA Piper appoints Edward Eisdell-Moore as NZ tech partner

DLA Piper has promoted Edward Eisdell-Moore to partner in its Auckland technology and data practice, effective 1 January 2026.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
Fieldguide raises USD $75m to expand agentic AI in audit
Digital Transformation

Fieldguide raises USD $75m to expand agentic AI in audit

Fieldguide secures USD $75m Series C from Goldman Sachs to scale agentic AI for audit firms, lifting its valuation to USD $700m.

By Karen Joy Bacudo • 4 min read • Wed, 4th Feb 2026
Burnout & unfair workloads fuel UK professional exits
Human Capital Management

Burnout & unfair workloads fuel UK professional exits

Burnout and unfair workloads are driving talent out of UK professional services, as leaders admit blind spots on capacity and utilisation.

By Karen Joy Bacudo • 4 min read • Tue, 3rd Feb 2026
Aon names Alistair Clarke Head of Specialty in Australia
Physical Security

Aon names Alistair Clarke Head of Specialty in Australia

Aon names London market veteran Alistair Clarke Head of Specialty in Australia, to steer cyber, M&A and complex risk lines from Sydney.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
Discovery Consulting appoints SAP leader for NSW push
Digital Transformation

Discovery Consulting appoints SAP leader for NSW push

Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026