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Process automation stories

A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
Software-as-a-Service

A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait

Procurement teams risk 17-month delays and failed builds if they try to create sourcing AI in-house, the white paper warns.

By Paul Fox • 3 min read • 5 days ago
SpeakUp launches Sienna Insights for compliance teams
Data Protection

SpeakUp launches Sienna Insights for compliance teams

Compliance teams can now query live case data in seconds as SpeakUp's new tool aims to cut manual reporting and investigation work.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
Nextcloud launches global partner scheme for app vendors
Software-as-a-Service

Nextcloud launches global partner scheme for app vendors

Customers could soon get thousands more workplace apps as Nextcloud seeks to lift its store from 600 to 6,000 within a year.

By Sean Mitchell • 4 min read • 5 days ago
Explorance launches AI model to analyse NSS feedback
Data Protection

Explorance launches AI model to analyse NSS feedback

Universities may cut weeks of manual coding as a new system sorts thousands of free-text NSS comments into themes, sentiment and recommendations.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
Radisson launches AI price-matching tool for direct bookings
Digital Transformation

Radisson launches AI price-matching tool for direct bookings

Guests can now get lower rates instantly on Radisson's own site, as an AI tool matches third-party prices without manual claims.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
HP expands OpenAI partnership to scale AI across business
DevOps

HP expands OpenAI partnership to scale AI across business

The rollout could speed up support, security fixes and software delivery across a business that channels more than 80% of sales through partners.

By Sean Mitchell • 4 min read • Last week
Grocery marketers struggle as campaign volumes surge
Software-as-a-Service

Grocery marketers struggle as campaign volumes surge

Missed promotion windows are costing grocery retailers up to EUR €50,000 as campaign production outpaces manual workflows.

By Sofiah Nichole Salivio • 4 min read • Last week
Aily Labs teams up with AWS on enterprise AI agents
Software-as-a-Service

Aily Labs teams up with AWS on enterprise AI agents

Large enterprises can now buy Aily's AI decision agents via AWS Marketplace, cutting procurement friction and deployment time to as little as one day.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gartner sees finance talent shift towards digital skills
Data Analytics

Gartner sees finance talent shift towards digital skills

Automation could shrink entry-level finance roles as Gartner says 20% of firms will pour all talent spend into advanced digital skills by 2028.

By Sean Mitchell • 4 min read • Last week
Gartner warns agentic AI threatens $234bn SaaS spend
Software-as-a-Service

Gartner warns agentic AI threatens $234bn SaaS spend

Enterprise buyers could shift billions from seat licences as agentic AI is set to undercut up to 20% of SaaS spending by 2030.

By Sean Mitchell • 4 min read • Last week
Incorta launches Intelligence platform for business users
Manufacturing

Incorta launches Intelligence platform for business users

Business teams can now act on live enterprise data without spreadsheets, as the platform ties AI analysis, applications and workflows together.

By Sean Mitchell • 4 min read • Last week
FlowForma launches FlowAssure for vendor risk checks
Software-as-a-Service

FlowForma launches FlowAssure for vendor risk checks

Vendor reviews could be cut from days to minutes as the new AI tool centralises evidence and automates lower-risk approvals.

By Sean Mitchell • 4 min read • Last week
Amazon WorkSpaces gains AI agent access for desktop apps
Digital Transformation

Amazon WorkSpaces gains AI agent access for desktop apps

Legacy desktop software can now be automated without new APIs, as Amazon Web Services opens WorkSpaces applications to AI agents under existing controls.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Process automation stories

UK firms prefer pre-built AI agents over custom code
Software-as-a-Service

UK firms prefer pre-built AI agents over custom code

Rising token costs are pushing UK businesses towards ready-made AI agents, as fresh research shows they value speed over bespoke development.

By Sofiah Nichole Salivio • 3 min read • Last week
Tensor marks 40 years of sales director Rob Cochrane
Digital Transformation

Tensor marks 40 years of sales director Rob Cochrane

The veteran sales chief says biometrics and payroll integration have reshaped workplace systems since he joined Tensor in 1986.

By Joseph Gabriel Lagonsin • 7 min read • Last week
Verizon programme helps Florida optician grow revenue
Digital Transformation

Verizon programme helps Florida optician grow revenue

The Florida optical shop lifted revenue by 16% after owner Lea Agramonte used free training to tighten budgets and adopt digital tools.

By Mark Tarre • 5 min read • Last week
MANTL tops USD $40 billion in deposits, saves 1M hours
Software-as-a-Service

MANTL tops USD $40 billion in deposits, saves 1M hours

Banks and credit unions are using MANTL to speed up onboarding as deposits grow and branch staff save more than 1 million hours.

By Karen Joy Bacudo • 4 min read • Last week
The case for purpose-built AI in a frontier model world
Enterprise Resource Planning

The case for purpose-built AI in a frontier model world

Enterprise users can cut costs and errors by matching AI to the task, as foundation models still struggle with repeatable workflows.

By Dr Michael Bewley • 5 min read • Last week