eCommerceNews Canada - Technology news for digital commerce decision-makers

Process automation stories - Page 11

Airplane above cloud server stacks data automation soft blue tech

ServiceNow deepens Anthropic tie & wins airline deal

Fri, 30th Jan 2026
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crm
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digital transformation
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cx
ServiceNow makes Anthropic's Claude its default AI for app building and wins a major Panasonic Avionics deal spanning 300+ airlines.
Modern ai powered factory with robots dashboards and data clouds

CPG firms modernise data systems to unlock AI at scale

Thu, 29th Jan 2026
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manufacturing
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data analytics
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digital transformation
Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
Corporate legal team ai contract memory brain network office scene

Luminance unveils AI platform to tackle 'enterprise amnesia'

Thu, 29th Jan 2026
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digital transformation
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risk & compliance
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erp
Luminance launches AI platform to capture contract memory and combat 'enterprise amnesia', promising 90% faster negotiations.
Servicenow digital dashboard ai workflows devs collaboration scene

ServiceNow deepens Claude AI integration across work

Thu, 29th Jan 2026
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paas
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digital transformation
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iaas
ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.
Toronto canadian it office ai collaboration glass towers enterprise

Compugen & AXL team up to drive applied AI at scale

Thu, 29th Jan 2026
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digital transformation
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cx
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martech
Compugen has partnered with Toronto venture studio AXL to co-develop and scale applied AI solutions for large enterprise customers.
Frustrated procurement manager bad supplier data blocking ai

'Lazy supplier data' blamed for failures in procurement AI

Thu, 29th Jan 2026
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digital transformation
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rpa
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supply chain
Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a 'Transformation Wall' to adoption.
Moody datacenter ai identities cracking robot human masks illustration

Firms lack confidence in securing AI-driven identities

Thu, 29th Jan 2026
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digital transformation
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pam
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cloud security
Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
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digital transformation
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fintech
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it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
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Kore.ai secures new funding to scale agentic AI tools

Wed, 28th Jan 2026
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saas
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digital transformation
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hyperscale
Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.
Modern call center agents with ai voice waveform face above desks

CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Enterprise it control room secure data vaults cloud ai brain

Rocket Software unveils ContentEdge for safer GenAI

Fri, 23rd Jan 2026
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data protection
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document management
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hybrid cloud
Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.
Pr  janary 26  nada show participation press release   miles

Pinewood.AI unveils Pi as it enters North America

Fri, 23rd Jan 2026
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digital transformation
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cx
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martech
Pinewood.AI launches Pi autonomous agent and Seez's Miles assistant at NADA as it stakes its claim in the US and Canadian dealer market.
Accountant dual mood ai security dashboards in modern office scene

Accountants embrace AI tools as scepticism increases

Fri, 23rd Jan 2026
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data analytics
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digital transformation
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rpa
Accountants double down on everyday AI tools, as optimism stays high but scepticism, job fears and data security worries all intensify.
Isometric erp dashboard office procurement supply chain workflows

Rimini Street launches 20 Agentic UX tools for ERP

Fri, 23rd Jan 2026
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digital transformation
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rpa
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supply chain
Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.
Nick hedderman and john corley   21 january 2026   photo  dan taylor 1

Spanish Point expands UK footprint with Microsoft AI role

Thu, 22nd Jan 2026
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digital transformation
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partner programmes
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physical security
Spanish Point expands UK presence after 31% revenue growth and wins rare role delivering Microsoft's 20-day AI Transformation Programmeme.
It manager ai voice agent monitoring automated cloud workflows

ServiceNow deepens OpenAI deal to power voice, agents

Thu, 22nd Jan 2026
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saas
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digital transformation
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it automation
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
Ai brain hybrid cloud enterprise it ops room automated workflows

BMC adds AI copilots, events & guidance to Control-M

Wed, 21st Jan 2026
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devops
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hybrid cloud
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digital transformation
BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.
Modern office automated document scanning to digital folders

Kodak Alaris adds AI integrations to Info Input 7.5

Wed, 21st Jan 2026
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digital transformation
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hyperscale
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rpa
Kodak Alaris adds native gen AI integrations and new workflow tools to Info Input 7.5, targeting faster, more automated document processing.
Modern us call center ai automation ops room data screens

ServiceNow deepens OpenAI pact to power voice-first AI

Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Overwhelmed security office manual compliance slow automation

Manual compliance strain fuels automation push - survey

Wed, 21st Jan 2026
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digital transformation
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socs
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partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.