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SugarAI rebrands CRM around precision selling with AI
Customer Relationship Management

SugarAI rebrands CRM around precision selling with AI

Sales teams could get earlier warnings on churn and reorder risk as SugarAI ties CRM to ERP data and AI-guided next steps.

By Joseph Gabriel Lagonsin • 3 min read • Today
Growth Catalyst Group names Maia Benson Chief Commercial Officer
Software-as-a-Service

Growth Catalyst Group names Maia Benson Chief Commercial Officer

The appointment aims to sharpen sales and customer strategy as the group expands across consulting, fulfilment and logistics operations.

By Joseph Gabriel Lagonsin • 5 min read • Today
Data enrichment: Turning raw data into real intelligence
Data Protection

Data enrichment: Turning raw data into real intelligence

Better customer targeting and fraud detection are among the gains as firms turn incomplete records into usable intelligence.

By Bobby Joseph • 6 min read • Today
Celonis launches context model in Ikigai Labs deal
Digital Transformation

Celonis launches context model in Ikigai Labs deal

The deal aims to give enterprise AI a live view of operations, while also adding planning and forecasting tools to Celonis's platform.

By Sofiah Nichole Salivio • 5 min read • Today
FourKites adds live logistics links to Inventory Twin
Data Analytics

FourKites adds live logistics links to Inventory Twin

FourKites links live shipment data to Inventory Twin, giving planners earlier risk alerts and a direct path from stock shortfall to freight booking.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
WARC report flags shift to outcomes & AI measurement
Artificial Intelligence

WARC report flags shift to outcomes & AI measurement

Marketers face a two-speed shift as platforms and legacy media owners race to prove advertising's business impact with AI and outcome-based tools.

By Mark Tarre • 4 min read • 2 days ago
AVEVA named Verdantix leader in asset performance management
Manufacturing

AVEVA named Verdantix leader in asset performance management

Industrial operators could cut downtime and maintenance costs as AVEVA gains analyst backing for asset performance software.

By Mark Tarre • 3 min read • 2 days ago
Dynatrace named leader in GigaOm Kubernetes report
DevOps

Dynatrace named leader in GigaOm Kubernetes report

As Kubernetes deployments spread, operators are under pressure to cut incident times and pin down faults across complex cloud estates.

By Mark Tarre • 4 min read • 2 days ago
Milestone XProtect study finds 133% ROI over three years
Data Analytics

Milestone XProtect study finds 133% ROI over three years

Milestone study finds XProtect users achieved a 133% ROI over three years, with security investigations up to 60% faster.

By Sean Mitchell • 3 min read • 2 days ago
Celonis tops Gartner's 2026 process intelligence ranking
Digital Transformation

Celonis tops Gartner's 2026 process intelligence ranking

The reclassified market is now being judged on live operational context, a shift that could shape how large firms deploy AI and automation.

By Mark Tarre • 4 min read • 2 days ago
Consumer use of generative AI rises to 73%, survey finds
Data Analytics

Consumer use of generative AI rises to 73%, survey finds

Worries over accuracy and human skills are tempering the rapid rise in personal use of generative AI, despite wider adoption across five markets.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Kyndryl adds AI to prevent IT outages before they happen
Hybrid Cloud

Kyndryl adds AI to prevent IT outages before they happen

Enterprises using Kyndryl Bridge have seen fewer outages and lower maintenance costs as AI flags IT risks before systems fail.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Why trust is the bottleneck for AI-driven operations
DevOps

Why trust is the bottleneck for AI-driven operations

The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.

By Karthik SJ • 4 min read • Last week
Is your data ready for AI? 5 steps before deploying an agent
Data Protection

Is your data ready for AI? 5 steps before deploying an agent

Poor data can make AI agents scale errors at speed, leaving customer-facing systems unreliable and potentially non-compliant.

By Bobby Joseph • 6 min read • Last week

Stories from Other Regions

Predictive analytics stories

UK manufacturers boost predictive maintenance to 22%
Digital Transformation

UK manufacturers boost predictive maintenance to 22%

Skills shortages are now the biggest obstacle as predictive maintenance adoption in UK factories climbs from 9% to 22%.

By Mark Tarre • 4 min read • 2 days ago
ZyG raises USD $60 million to scale AI commerce tools
Software-as-a-Service

ZyG raises USD $60 million to scale AI commerce tools

The cash will fund ZyG OS as online merchants seek AI systems to cut acquisition costs, unify data and scale faster.

By Sean Mitchell • 5 min read • Last week
UK marketers plan to spend more on AI, Canva finds
Data Protection

UK marketers plan to spend more on AI, Canva finds

Most UK marketing leaders plan to boost AI budgets, but consumers want clearer rules before trusting adverts made with it.

By Sean Mitchell • 5 min read • Last week
Schneider Electric & GreenScale plan AI-ready data centres
Data Analytics

Schneider Electric & GreenScale plan AI-ready data centres

Rising AI demand is pushing European operators to build denser sites with lower costs, stronger monitoring and less maintenance risk from day one.

By Sean Mitchell • 4 min read • Last week