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Gainsight adds MCP support for AI retention workflows
Customer Relationship Management

Gainsight adds MCP support for AI retention workflows

The update could let customer success teams automate renewals and risk response with AI agents while keeping existing access controls intact.

By Sofiah Nichole Salivio • 4 min read • Last month
Why the next phase of AI adoption will be determined less by models and more by data foundations
Hybrid Cloud

Why the next phase of AI adoption will be determined less by models and more by data foundations

Enterprises scaling AI are finding that reliable, real-time data pipelines and governance now matter more than model choice for ROI and control.

By Will LaForest • 6 min read • Last month
Salesforce adds Slackbot features to boost CRM work
Customer Relationship Management

Salesforce adds Slackbot features to boost CRM work

The update could save sales staff hours on admin by letting Slackbot log calls, update CRM records and trigger workflows from chat.

By Mark Tarre • 4 min read • Last month
Opera Neon lets AI clients act directly in browser
DevOps

Opera Neon lets AI clients act directly in browser

External AI tools can now control live tabs, forms and searches inside Opera Neon, reducing copy-paste friction for users and developers.

By Sofiah Nichole Salivio • 4 min read • Last month
Boomi named leader in IDC MarketScape API management
Data Protection

Boomi named leader in IDC MarketScape API management

The ranking reflects rising demand for tighter control over AI links to legacy systems, with APIs now central to security and compliance.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026
Zapier launches AI Guardrails for safer automated workflows
Data Protection

Zapier launches AI Guardrails for safer automated workflows

Teams can now block toxic or sensitive AI output before it reaches customer data, inboxes and other business systems.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Oracle NetSuite adds AI tools for safer data access
Software-as-a-Service

Oracle NetSuite adds AI tools for safer data access

Customers will be able to link their own AI assistants to NetSuite data and workflows with tighter controls over access and permissions.

By Sean Mitchell • 3 min read • Tue, 31st Mar 2026
SAP to acquire Reltio to boost enterprise data, AI ops
Software-as-a-Service

SAP to acquire Reltio to boost enterprise data, AI ops

The deal will give SAP tools to clean up mixed enterprise data, helping customers feed more reliable records into AI agents and analytics.

By Mark Tarre • 4 min read • Tue, 31st Mar 2026
Custom Travel Solutions launches RouteStack for AI bookings
Digital Transformation

Custom Travel Solutions launches RouteStack for AI bookings

The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.

By Sofiah Nichole Salivio • 4 min read • Fri, 27th Mar 2026
OpenAI launches safety bug bounty for AI abuse risks
Physical Security

OpenAI launches safety bug bounty for AI abuse risks

Researchers can now report AI misuse and harmful agent behaviour under a separate programme that could expose risks in ChatGPT Agent and Browser.

By Mark Tarre • 4 min read • Fri, 27th Mar 2026
Xero expands developer tools with new webhook events
Physical Security

Xero expands developer tools with new webhook events

Developers will face new pricing and compliance rules as Xero rolls out credit notes webhooks, with some apps seeing fewer API calls.

By Karen Joy Bacudo • 5 min read • Thu, 26th Mar 2026
Smartsheet launches AI server for work management data
DevOps

Smartsheet launches AI server for work management data

Customers can now use AI tools to update live project records in Smartsheet, with early adoption topping 4,000 users and 1.74 million actions.

By Catherine Knowles • 5 min read • Thu, 26th Mar 2026
Cloud Security Alliance launches CSAI for agentic AI
Cloud Security

Cloud Security Alliance launches CSAI for agentic AI

The move aims to curb access and trust risks as companies deploy autonomous AI agents across internal systems and third-party services.

By Shannon Williams • 5 min read • Thu, 26th Mar 2026
Miggo expands runtime defence for AI agents & tools
Firewalls

Miggo expands runtime defence for AI agents & tools

Security teams will gain visibility into AI agents in production, with new runtime controls aimed at spotting misuse, shadow AI and compromise paths.

By Shannon Williams • 3 min read • Thu, 26th Mar 2026
Sovos adds Sovi AI tools across tax compliance cloud
Data Protection

Sovos adds Sovi AI tools across tax compliance cloud

Tax teams using the platform can now get regulatory answers, error fixes and early risk alerts, with human approval still required.

By Mark Tarre • 5 min read • Thu, 26th Mar 2026
Nudge Security adds AI agent discovery for workplace risk
Data Protection

Nudge Security adds AI agent discovery for workplace risk

Security teams are being given earlier warning of employee-built AI agents that could expose data, credentials and internal systems.

By Shannon Williams • 3 min read • Thu, 26th Mar 2026
Exclusive: Orderfox pushes into autonomous execution with Gieni ABX
Software-as-a-Service

Exclusive: Orderfox pushes into autonomous execution with Gieni ABX

Orderfox launches Gieni ABX on Microsoft Azure to push industrial AI beyond insights, automating workflows across enterprise systems with governance.

By Jake MacAndrew • 3 min read • Thu, 26th Mar 2026
MariaDB completes GridGain deal to boost AI platform
Private Cloud

MariaDB completes GridGain deal to boost AI platform

The acquisition gives customers a single platform for live transactions, analytics and vector search as database vendors chase AI workloads.

By Sofiah Nichole Salivio • 5 min read • Thu, 26th Mar 2026

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