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Adobe expands AI partner network for customer experience
Unified Communications

Adobe expands AI partner network for customer experience

Businesses can now run campaign analysis, customer support and checkout tasks across over 30 AI platforms through Adobe's expanded network.

By Sean Mitchell • 4 min read • Last month
HubSpot launches AI tools to tackle search decline
Customer Relationship Management

HubSpot launches AI tools to tackle search decline

Organic traffic is falling for customers, prompting new tools that help marketers track brands across answer engines and AI assistants.

By Sofiah Nichole Salivio • 4 min read • Last month
SnapLogic adds AI gateway to push agents into work
Marketing Technologies

SnapLogic adds AI gateway to push agents into work

Many firms are failing to turn AI trials into production systems, with poor controls and weak data forcing almost half of projects to stall.

By Kaleah Salmon • 3 min read • Last month
Agentic commerce and the evolution of retail purchase behaviour
Digital Transformation

Agentic commerce and the evolution of retail purchase behaviour

Retail brands risk becoming invisible as AI agents start to compare products, verify data and steer purchases inside chatbots.

By Sangeeta Mudnal • 4 min read • Last month
GitLab expands Google Cloud partnership for Vertex AI
DevOps

GitLab expands Google Cloud partnership for Vertex AI

Enterprises can now count GitLab Duo Agent Platform use against Google Cloud commitments while keeping AI agent actions under GitLab controls.

By Mark Tarre • 4 min read • Last month
Thryv urges small businesses to boost AI search visibility
Digital Transformation

Thryv urges small businesses to boost AI search visibility

Better online listings and reviews could help small businesses appear in AI recommendations as customers increasingly use chatbots to find local providers.

By Shannon Williams • 5 min read • Last month
Megantic warns retailers on AI search risk in APAC
Customer Experience

Megantic warns retailers on AI search risk in APAC

Retailers could miss out on AI-led discovery unless product data is structured for answer engines, according to a Megantic and Shopify APAC whitepaper.

By Sofiah Nichole Salivio • 4 min read • Last month
The rush to GEO is understandable. But here's what gets missed in the scramble
Digital Transformation

The rush to GEO is understandable. But here's what gets missed in the scramble

Only a third of firms have trained teams in GEO, yet most marketers plan to spend more next year, risking wasted budget without consistent brand signals.

By Becky Rawlings • 5 min read • Last month
CompTIA launches AI Agent Essentials course for workers
DevOps

CompTIA launches AI Agent Essentials course for workers

Workers using AI agents at work now have a vendor-neutral course to help them spot risks, manage oversight and distinguish them from chatbots.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Bazaarvoice launches API to boost AI review discovery
Marketing Technologies

Bazaarvoice launches API to boost AI review discovery

Brands may need to adapt review content for AI search, as Bazaarvoice’s new API makes user-generated ratings crawlable for recommendation engines.

By Sofiah Nichole Salivio • 4 min read • Last month
Exabeam expands AI agent analytics to ChatGPT, Copilot
Data Protection

Exabeam expands AI agent analytics to ChatGPT, Copilot

Security teams now get visibility into employee and AI agent activity in ChatGPT and Copilot, helping spot misuse across enterprise systems.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Unpacking the Impact of Agentic Commerce Across ANZ
Digital Transformation

Unpacking the Impact of Agentic Commerce Across ANZ

Retailers risk losing basket share as AI shoppers favour loyalty platforms that can verify offers and rewards in milliseconds.

By Jonathan Reeve • 5 min read • Last month
Diligence the watchword as oversight lags AI governance
Data Protection

Diligence the watchword as oversight lags AI governance

Most boards are using AI for routine tasks, but only 3% have woven it into risk oversight, leaving organisations exposed to fresh hazards.

By Donovan Jackson • 5 min read • Fri, 27th Mar 2026

Stories from Other Regions

Google Gemini stories

Honor Magic 8 Pro launches in Australia at AUD $1,999
Gaming

Honor Magic 8 Pro launches in Australia at AUD $1,999

The premium handset lands in local stores as HONOR seeks a stronger foothold against Apple and Samsung in Australia.

By Mark Tarre • 4 min read • Last month
RWS study finds multilingual AI gaps are narrowing
Digital Transformation

RWS study finds multilingual AI gaps are narrowing

Businesses using multilingual AI may now face smaller language gaps, but newer model releases can still reverse gains and raise costs.

By Shannon Williams • 4 min read • Last month
Australian marketers split over AI visibility ownership
Customer Experience

Australian marketers split over AI visibility ownership

Most Australian firms lack clear control of how they appear in AI answers, as silos are already causing misinformation and slower responses.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google expands Search Live to New Zealand in AI Mode
Biometrics

Google expands Search Live to New Zealand in AI Mode

Kiwis can now use voice and camera prompts in Google’s AI search tool, which is rolling out across more than 200 countries and territories.

By Sean Mitchell • 2 min read • Fri, 27th Mar 2026