Customer engagement Stories - Page 64

Global Stories

Customer engagement stories

Deposco unveils top eCommerce & retail trends for 2024

Deposco Europe's Will Lovatt predicts 'zero consumer' behaviour, eCommerce growth, social media impact and tech advancements will dominate 2024 retail trends.

By Shannon Williams • 2 min read • Thu, 7th Dec 2023

Customer Experience

Tanium appoints Nick Lim as new Vice President for APAC region

Endpoint security firm Tanium appoints Nick Lim as VP for the APAC region, strengthening its growth and customer engagement.

By Imee Dequito • 2 min read • Wed, 6th Dec 2023

Software-as-a-Service

Steven Hua joins ControlUp as Chief Marketing Officer to boost global growth

ControlUp appoints Steven Hua, a seasoned marketer, as Chief Marketing Officer to accelerate its global customer acquisition and growth strategy.

By Imee Dequito • 2 min read • Wed, 6th Dec 2023

Data Analytics

MongoDB introduces Atlas Vector Search & Search Nodes for next-gen applications

MongoDB rolls out Atlas Vector Search and Search Nodes, aiming to assist organisations in building and scaling advanced applications.

By Kaleah Salmon • 3 min read • Tue, 5th Dec 2023

Hyperscale

Cevo gains AWS Resilience Competency enhancing system resilience services

Cloud consulting partner, Cevo, has achieved AWS Resilience Competency in Resilience Design and Operations, enhancing system resilience services.

By Kaleah Salmon • 3 min read • Fri, 1st Dec 2023

Customer Experience

IDC predicts surge in AI investments and global adoption by 2024

IDC anticipates a considerable rise in AI investments and global adoption, potentially exceeding $500 billion by 2027.

By Catherine Knowles • 3 min read • Fri, 24th Nov 2023

Data Analytics

WPP & Sprinklr join forces to boost personalised customer experiences

WPP partners with Sprinklr to utilise AI in delivering personalised customer experiences, heralding a new era in engagement.

By Kaleah Salmon • 3 min read • Tue, 21st Nov 2023

Customer Experience

Fidelity Apps to revolutionise Aussie holiday shopping with VR platform

Tech entrepreneur, Jackson Meyer, aims to transform festive shopping with cutting-edge VR platform, Fidelity Apps.

By Sean Mitchell • 3 min read • Mon, 20th Nov 2023

Data Analytics

Messaging tech pioneer Known rebrands as Kudosity in strategic shift

Known Pty Limited, a pioneer in messaging technology, has rebranded to Kudosity to streamline its business structure and enhance market offerings.

By Imee Dequito • 3 min read • Thu, 16th Nov 2023

Customer Experience

Linnworks appoints Georgia Leybourne as Chief Marketing Officer

Linnworks, a leading provider of inventory and warehouse management solutions, has appointed Georgia Leybourne as its new CMO.

By Imee Dequito • 2 min read • Thu, 16th Nov 2023

Customer Experience

Sydney firm Atomic.io shines in inaugural 2023 TMW 100 martech list

Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.

By Imee Dequito • 3 min read • Fri, 10th Nov 2023

Customer Experience

Logicalis named Sustainability Partner of the Year at Cisco Summit 2023

Logicalis hailed as Sustainability Partner of the Year at Cisco's 2023 Summit for its green IT solutions globally.

By Sean Mitchell • 3 min read • Thu, 9th Nov 2023

Digital Signage

Screencloud Expands Senior Team with High-Profile appointments

ScreenCloud strengthens its partner ecosystem with two key appointments: Joe Rice as VP of Partnerships and Jon Santaub as VP of Tech Partnerships.

By Imee Dequito • 3 min read • Fri, 3rd Nov 2023

Data Analytics

n3 Hub introduces CDP-as-a-Service for enhanced marketing campaigns

n3 Hub launches CDP-as-a-Service, allowing marketing agencies to utilise its customer data platform for clients.

By Catherine Knowles • 3 min read • Fri, 27th Oct 2023

Stories from Other Regions

Customer engagement stories

Unified Communications

Google Cloud and Klook initiative to boost customer engagement with AI

Google Cloud partners with Asian travel platform Klook to utilise generative AI to enhance translations, customer service and data capabilities.

By Catherine Knowles • 3 min read • Fri, 24th Nov 2023

Digital Transformation

Lalamove boosts sales and customer engagement with Freshworks tools

Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.

By Catherine Knowles • 3 min read • Fri, 24th Nov 2023

Digital Transformation

Generali Thailand cuts application development costs by 12% with CAST software

Generali Thailand sees a 12% reduction in application development and maintenance costs, courtesy of CAST Imaging software.

By Imee Dequito • 2 min read • Mon, 20th Nov 2023

Hyperscale

Last Yard secures Amazon Web Services Retail Competency status

Perth-based Last Yard announced it has earned Amazon Web Services (AWS) Retail Competency status, positing it as a leader in retail software provision.

By Kaleah Salmon • 3 min read • Fri, 17th Nov 2023