eCommerceNews Canada - Technology news for digital commerce decision-makers
Canada
International Women’s Day
389 opinions Read now

Guides

#
commerce systems
#
customer data platforms
#
data analytics
#
digital signage
#
payment technologies

Search

Calabrio One stories

Business professionals shaking hands digital interface charts ai icons acquisition

Thoma Bravo buys Verint for USD $2 billion in major CX platform push

Tue, 26th Aug 2025
#
data analytics
#
digital transformation
#
cx
Thoma Bravo to acquire Verint for USD $2 billion, merging it with Calabrio to create a leading AI-driven customer experience platform.
Modern office call center team working at desks with headsets data connectivity

Calabrio launches unified platform to boost contact centre teams

Thu, 12th Jun 2025
#
uc
#
data analytics
#
ai
Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.
Ps frank ciccone headshot

Calabrio appoints Frank Ciccone as new Chief Revenue Officer

Tue, 6th May 2025
#
uc
#
cx
#
martech
Calabrio appoints Frank Ciccone as Chief Revenue Officer to spearhead global sales and growth in customer experience sector.
Techday f 2e2f739f388c20dd41c1

Calabrio boosts contact centres with over 70 new AI features

Mon, 28th Apr 2025
#
data analytics
#
cx
#
martech
Calabrio unveils 70+ new AI-driven features in Calabrio ONE, boosting efficiency and customer service in contact centres, available within six months.