AI Strategy stories
The hire deepens the group's AI-driven reinvention pitch as it seeks to sharpen how its global services are marketed to clients worldwide.
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Shared AI projects are stalling as marketers and technologists dispute control, with most CIOs claiming the final say on CMS and DXP choices.
The hire signals growing pressure on wealth managers to adopt AI with tighter controls as firms look for clearer governance and oversight.
While most firms already use AI tools, many are failing to train staff or tighten governance, widening a costly capability gap.
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
The appointment strengthens Zendesk's push into enterprise AI as bookings more than doubled and regional customers seek help scaling secure deployments.
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Only 19% of North American executives say their companies have a plan to scale AI, exposing a sharp gap between intent and delivery.
Most firms are underprepared for AI as storage demands rise, with data quality and infrastructure now overtaking compute as the main bottlenecks.
Irish business leaders will get monthly guidance on deploying Copilot safely as firms weigh productivity gains against data and cybersecurity risks.
The insurance software group is reshaping its top team to bolster AI oversight and sharpen its pitch to insurers as it pursues a wider strategy.
Most Australian CIOs are struggling to show returns from AI, with just 16 per cent confident their investments have delivered measurable value.
Fresh capital will fund expansion across Asia Pacific as demand rises for Microsoft-based AI services and selective acquisitions are planned.
The model is already being piloted by customers as Salesforce pushes AI deeper into CRM workflows with fewer errors and more control.
Businesses struggling to turn AI pilots into measurable returns are the target of HCLTech Pulse, aimed at mid-market firms with complex tech needs.
Scottish firms will get support to move from AI trials to day-to-day use, with readiness checks and consultancy aimed at boosting productivity.
Calls for tighter AI safeguards have intensified after warnings the technology could outpace human control and threaten jobs, security and markets.
The spend will expand local cloud capacity as UK demand for AI and data services rises, with healthcare and finance among target sectors.
Clients in regulated sectors may benefit from lower AI compliance risk after Probe Group completed independent certification across all its brands.
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