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IT operations management stories

The path to autonomous operations: Why observability is the reliability layer for AI
DevOps

The path to autonomous operations: Why observability is the reliability layer for AI

Investment in AI-powered monitoring is rising as firms race to prevent hallucinations, outages and security risks in production systems.

By Bernd Greifeneder • 6 min read • Last week
Datadog launches 100 AI tools for operations & security
Software-as-a-Service

Datadog launches 100 AI tools for operations & security

The rollout aims to help customers tame rising AI-driven complexity as Datadog adds autonomous monitoring, security and agent oversight tools.

By Sean Mitchell • 5 min read • Last week
Kaseya launches MSP Success to boost provider growth
Partner Programmes

Kaseya launches MSP Success to boost provider growth

Customer acquisition pressure is driving Kaseya's new MSP Success umbrella, which folds marketing, peer support and learning resources into one hub.

By Sofiah Nichole Salivio • 4 min read • Last week
LogicMonitor appoints Dave Patnaik as Vice President of APAC
Hybrid Cloud

LogicMonitor appoints Dave Patnaik as Vice President of APAC

Asia Pacific enterprises are driving stronger demand for observability tools as LogicMonitor steps up regional execution to win more contracts.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Upwind joins Cisco Cloud Control Studio as launch partner
Hybrid Cloud

Upwind joins Cisco Cloud Control Studio as launch partner

Cisco Cloud Control users will gain live cloud and AI risk data as the partnership aims to cut time spent switching between security tools.

By Sean Mitchell • 4 min read • This month
Tanium named ISG leader in digital employee experience
Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • This month
Infoblox launches AI tool & protocol server for DDI
Hybrid Cloud

Infoblox launches AI tool & protocol server for DDI

It aims to cut alert fatigue and speed investigations by using network data to prioritise issues and automate routine remediation for IT teams.

By Mark Tarre • 4 min read • This month
Visibility can shield you against $15k/min downtime
Disaster Recovery

Visibility can shield you against $15k/min downtime

Blind spots in monitoring are pushing outage bills higher, with Splunk estimating average downtime now costs USD $15,000 a minute.

By Anthony Caruana • 4 min read • This month
WatchGuard launches three Firebox appliances for MSPs
Firewalls

WatchGuard launches three Firebox appliances for MSPs

Higher network throughput and uptime for MSPs and enterprises is the aim, as WatchGuard adds 25G and 100G Firebox models.

By Joseph Gabriel Lagonsin • 3 min read • This month
Wipro expands ServiceNow tie-up on agentic AI workflows
Digital Transformation

Wipro expands ServiceNow tie-up on agentic AI workflows

The tie-up aims to cut manual handoffs and give enterprises clearer oversight of AI-driven tasks across IT, HR, procurement and security.

By Sofiah Nichole Salivio • 3 min read • This month
ManageEngine launches ITCON Australia & New Zealand 2026
Security Information and Event Management

ManageEngine launches ITCON Australia & New Zealand 2026

Attendance will be free as ITCON 2026 seeks to help firms tackle rising complexity, security gaps and brittle systems.

By Sean Mitchell • 3 min read • This month
LogicMonitor launches AI-led IT operations preview
Digital Transformation

LogicMonitor launches AI-led IT operations preview

Enterprise IT teams could cut alert noise and speed incident response as LogicMonitor tests AI-led workflows with selected customers.

By Sean Mitchell • 4 min read • Last month
FPT launches Flezi Foundry for AI-led software delivery
Private Cloud

FPT launches Flezi Foundry for AI-led software delivery

Enterprises could see faster, more accountable software delivery as human oversight stays in place for AI agents handling coding and support.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

IT operations management stories

Publicis Sapient launches AI platform for IT operations
Digital Transformation

Publicis Sapient launches AI platform for IT operations

Enterprises could cut IT support costs by up to 45% as the platform spots and fixes faults before they disrupt operations.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK public sector IT teams struggle with AI rollout
Digital Transformation

UK public sector IT teams struggle with AI rollout

Most UK public sector IT teams lack the infrastructure and trust needed to scale AI safely, a SolarWinds survey found.

By Sofiah Nichole Salivio • 4 min read • Last week
ManageEngine adds real-time telemetry & SOAR to tools
Security Information and Event Management

ManageEngine adds real-time telemetry & SOAR to tools

Real-time network monitoring and automated security response are meant to help teams spot brief outages faster and cut handoffs between tools.

By Sean Mitchell • 4 min read • Last week
PagerDuty names Ingram Micro sole Australian distributor
DevOps

PagerDuty names Ingram Micro sole Australian distributor

Australian solution providers will gain simpler access to PagerDuty's incident management tools as the vendor taps Ingram Micro's reseller network.

By Mark Tarre • 3 min read • Last week
Cisco launches Cloud Control for AI-led IT operations
DevOps

Cisco launches Cloud Control for AI-led IT operations

Controlled US availability means customers can now unify network, security and AI operations in one place, with external tools included.

By Sofiah Nichole Salivio • 4 min read • This month